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Dr. Matthew P Basara Jr Is this you?

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15 Ratings • 6 Comments

3.9
  • 9
  • 1
  • 2
  • 0
  • 3

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
15.8 min

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Showing 12 of 15 Ratings

False advertisement

The practice is NOT excepting new patients and the information on here is terribly incorrect. The receptionist relayed the message of me wanting to be a new patient and the reason for my visit ( I was in the ER and was told to follow up with a Family Doctor) to the doctor. I was told in a voicemail that he will not see me, because he is not excepting, " New Patients."

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FAIR

Office staff accomodating. Doctor not very thorough, seem to be in a hurry and not very caring.

Wait time
5 minutes
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Five Stars

Great Doctor

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great Doctor

I've been going to Dr. Basara ever since he took over the practice years ago. I have found him to be always caring and responsive. He quickly diagonised a problem I was having when even I thought it was nothing major. He got me straight to the ER just in time. Dr. Basara or his nurses always follow up on any blood work or questions I have. I highly recommend him and the only reason for the wait time is he takes his time with each patient which I appreciate it.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Awful Awful Awful Doctor

Dr Basara is very rude and makes you feel like you are bothering him. I called him on it and asked why he was so rude, he immediately said , find another doctor, next day I got a letter in the mail that he terminated our patient physician relationship, I was going to this office for 10 years and loved the 2 female physicians who are no longer there. He is just awful.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Staff is very unprofessional

They list hours of 8:30-7:30 but apparently have no evening appointments? Requested doctor call me to review test results and they refused to do so telong me to make a day appointment which I could not. Will be searching for new doctor!!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Four Stars

Three Stars

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