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Dr. Matthew D Eichenbaum Is this you?

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12 Ratings • 3 Comments

3.3
  • 6
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Wait Time
25 min
Appropriate Followup

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Showing 12 of 12 Ratings

Dispassionate & Greedy

I needed a Carpal Tunnel release very badly. Consulted with Dr Eichenbaum & scheduled surgery out long enough for me to change my state insurance (as a 2ndry) to something that their website 'said' they would accept. A few days before the surgery, his Secretary, Carolyn, calls to tell me they won't accept my new insurance and that I would have to pay the co-pay out of pocket as well as the anesthesiologists and surgical center bills, all out of pocket. I'm a single Mom with a part time job, struggling to keep my job and make ends meet and ALL they care about is the money. Secretary, Carolyn tells me that I must meet my responsibility, when I already jumped through HOOPS to accommodate them. They have a disgusting attitude towards patients and ZERO compassion when it comes the middle class commoner. This is NOT elective surgery. I WOULD NEVER recommend this group when it's all about the MONEY and not the patients health or well-being. PATIENT BEWARE!

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Long wait but defiantly cares and has amazing bedside manner! He's an all around great doctor!

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great excperience

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Full Review Rating Breakdown

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Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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