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Dr. Matthew J Frantz Is this you?

About Dr. Matthew J Frantz

Dr. Matthew J Frantz, DO is a Doctor primarily located in North Royalton, OH. He has 35 years of experience. His specialties include Family Medicine. Dr. Frantz has received 2 awards. He speaks English.

Rating Overview

21 Ratings with 6 Comments

The overall average patient rating of Dr. Matthew J Frantz is Great. Dr. Matthew J Frantz has been rated by 21 patients. From those 21 patients 6 of those left a comment along with their rating. The overall rating for Dr. Matthew J Frantz is 3.7 of 5.0 stars.

Mapbox Map of Dr. Matthew J Frantz

Primary Address

State Road Family Practice

12744 State Rd
North Royalton, OH 44133
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Dr. Matthew J Frantz has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Matthew J Frantz has the following 7 expertise

  • Weight Loss
  • Contraception
  • Weight Loss (non-surgical)
  • Check-up
  • Immunization
  • Family Planning
  • Influenza

Dr. Matthew J Frantz has 0 board certified specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience


Showing 5 of 21

Getting an appointment is a nightmare

Since MetroHealth has taken over getting an appt is such a hassle. I had an appt scheduled on a Thurs, it was cancelled since dr was not back from vacation and scheduled til the following week, my husband called for his appt with the same dr and got one the next day! Non emergency. I go for my rescheduled appt and there is no record of it for that day but a month later! I get home and there is a confirmation call for my appt of the day they said they had no record of it! One hand does not know what the other is doing. When initally called for appt I got someone asking all these questions and find out he is the answering service during business hours.. I would rather talk to someone in the office and directly schedule the appt.

Easy Appointment
Full Review Rating Breakdown
Five Stars

Dr Matt has taken care of my family and I for over 20 years and I can think of no finer physician to trust my family's care to

Wait time
10 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

I too did not appreciate the overall attitude of the staff including the doctor. He entered the exam room and said "what can I do for you." The whole interaction was very awkward. When I arrived at the pharmacy they had to call the doctor because he did not write my name on the prescription slips.

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Horrible office staff

Just like previous reviews, I agree that the office staff need a crash course in manners, and efficiency. You enter the waiting room and have to stand in front of the mystical glass window and WAIT. No matter what they are doing, you will wait. Then, they take your money, close the window and have you wait some more. I have never gone to this office with less than a 25 minute wait to get into the exam room. My husband just waited 45 minutes to get into the room, that doesn't count the added wait time for the doctor to see him. Never once do they come out and apologize or offer an explanation for the delays. Since evening appointments are almost impossible to get, you usually have to go during your lunch hour at work. I use the term "hour" loosely because it is more like 2hrs., if you're lucky. Our health insurance told us we needed to go to this practice to get a discount on our co-pay and premiums. The frustration we endure for every visit is really not worth the money we are saving. We had to leave a practice we really liked and I regret that decision!

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

this office is exceptional,even if they are browns fans.if i wear steelers gear,i get to park in the handicapped spot! in all seriousness,matt,jenn and marty have helped me through a very trying time.and yes,some of the desk staff can be trying,but when you do see the docs,they listen,understand and help.waiting room wait doesnt concern me,as they are worth my time...

Wait time
5 minutes
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2012, 2013, 2015)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2012, 2013)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

    35 Years Experience

  • Ohio State University College Of Medicine

    Graduated in 1983

  • Accepted Insurance

    Dr. Matthew J Frantz accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Health Network Option Open Access
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Access PPO
    • Anthem Blue Preferred HMO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
  • BCBS Michigan
    • BCBS MI PPO Plans Group Enrollees
  • Cigna
    • CIGNA Open Access Plus
  • Coventry Health Care
    • Coventry HealthAmerica PPO
  • First Health
    • First Health PPO
  • HealthSpan
    • HealthSpan Access PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Medical Mutual of Ohio
    • MMOH SuperMed POS Select
    • MMOH SuperMed PPO Plus
  • Multiplan
    • Multiplan PPO
  • SummaCare
    • SummaCare Select Fully Insured
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

State Road Family Practice, 12744 State Rd, North Royalton, OH


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