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Dr. Matthew J Hay Is this you?

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19 Ratings • 6 Comments

4.9
  • 18
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
19.2 min

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Showing 12 of 19 Ratings

Great

Great doctor

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr. Hay

I've been seeing Dr. Hay my whole life, 17 years, due to my frequent visits and his specialty in young kids with asthma. I would never see another doctor.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Good First time experience

I took my son to Dr Hay for the first time today at a new location in texas city. The wait was over an hour. So i am very disappointed with this. I also do not personally like the feel of the office. It is very large and does not have a small town feel that we are accustomed to. I appreciate how the doctor explained things and was very kind. There were no introductions upon entering the room either from him or the student that was with him. I was satisfied with the doctor for the most part. I think it may be just personal preference but i do not in any way like the way the entire utmb system works. I am accustom to a different way.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Excellent Service

The staff is always helpful and courteous and my son loves Dr. Hay

Easy Appointment
Promptness
Friendly Staff
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Patient Parent

GREAT DOCTOR!!!!

Wait time
5 minutes
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Excellent pediatrician

Dr. Hay is the best pediatrician we have ever seen. I recommend him to everyone. My children love him, he is thorough and addresses all questions. We have been with him for 6 years, and have never had a bad experience in his office with either him or his staff. If you are looking for a pediatrician in the Galveston area, he is the one. I have been pleased with his associates when he has been out of the office, also. This has only happened a few times in the 6 years we have seen him. I've never called and not been able to see someone that very day. Overall, I couldn't be more pleased with Dr. Hay, his staff, or his associates

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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