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Compassion and Wisdom goes a long way!
Posted on August 5th, 2016
I just got off of a call with Crystal from Dr. Jenkins office. My husband had been a patient for many years. Recently he missed one appointment and was charged 15.00. On one occasion the office scheduled an appointment is a Saturday (In Error) so we were in convinced. Long story short, I explained to Crystal that my husband recently relapsed and along with having heart and lung issues overlooked that ONE appointment. They made an error once. But Crystal amazed me how uncompassionate she was, under the circumstances. I just told her to send us the bill and my husband will no longer see Dr. Jenkins. A little compassion and wisdom goes s long way Crystal. I'll be sure to share this experience wherever and whenever possible.
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