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Dr. Matthias M Vonreusner Is this you?

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20 Ratings • 1 Comment

4.2
  • 13
  • 1
  • 4
  • 0
  • 2

Quality Rating

Highly Satisfied

Promptness
Bedside Manner
Appropriate Followup
Easy Appointments
Friendly Staff
Accurate Diagnosis
Spends Time With Me
Wait Time
10 min

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Showing 12 of 20 Ratings

Rude Staff

Its hard to have a warm fuzzy feeling about a doctor's visit when the reception staff is arguably the most rude and inept I've come across. The tone of voice they use emphasizes how disgruntled they are. I offered my insurance information several times, and was told I didn't need it now and to bring it at the appointment. I received a call from the receptionist/secretary who said the doctor can't see me today (the day of my appointment) without my insurance information. This was most annoying because I have surgery scheduled in 5 days and needed the clearance. There are a lot of great doctors in the area, I wouldn't waste my time with this office.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Promptness
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown

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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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