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Dr. Marcono R Hines Is this you?

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19 Ratings • 4 Comments

3.6
  • 11
  • 1
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  • 6

Quality Rating

Satisfied

Wait Time
28 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Did not listen

Dr Hines did not listen to my concerns or take them seriously. He dismissed me and my physical problems. His bedside manner left me in tears. I do not recommend him to anyone.

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Help save this man

This Dr Hines need to go back to med school he is a danger to PT.HE Has no pain traing.He trust no one not even GOD

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Craven Egoist

While the majority of physicians around the military bases in this area are now reflecting the fears of "drug-seeking" patients by referring all those who are chronically ill to "pain management clinics," the one center not to be is Nova Pain Management.Dr. Hines cheerfully demonstrates a callous nature toward his "practice"which he appears to view more as a fiefdom than a medical calling. His staff is strictly trained to cancel appointments on the spot, should rules never made clear not be met, or problems arise not in control of the patient.Hines himself is openly dismissive and degradingly rude. Several patients complained of his behaviors, before I met him; I somehow believed my understanding of patient rights would overcome any attempt on the part of a physician to behave in such a hostile and unprofessional manner.Instead, after his bullying refusal to treat with no substantive reason, I filed a complaint. I have been ill four years, and have seen specialists in many states. Hines ranks as the worst character I've yet encountered.

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

My regular Dr. referred me to Dr. Hines for pain management due to Degenerative Lumbar Arthritis,Fibromyalsia, Chronic Pain and other reasons. His statement to me was I was just there for "drugs" offered no help of anykind. I wouldn't take my dog to this doctor.

Wait time
20.0 minutes
Easy Appointment
Promptness
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Spends Time with Me
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Five Stars

Five Stars

Four Stars

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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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