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Dr. Melvin C Chen Is this you?

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2 Ratings • 1 Comment

3.7
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Quality Rating

Satisfied

Wait Time
56 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 2 of 2 Ratings

Not a warm, caring atmosphere

2nd surgery required. Secretaries at front desk efficient and friendly. Medical assistants, nurses and 2 doctors not so friendly. Poor bedside manner, did not articulate and explain things well, waited over an hour on 3 different visits. One doctor actually accused me of lying about when my symptoms occurred! Did not inspire confidence or caring. Had it not been for the emergency nature of my case, I would never have had procedure done here. Still don't know if it is a success.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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