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Dr. Merle Cruz-Encarnacion Is this you?

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5 Ratings • 1 Comment

3.1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 5 of 5 Ratings

Uncaring and absent

Posted on February 21st, 2009

Uncaring and lost touch with patients. She posed a danger with my mother's care by remaining as her physician especially when she knew she was basically absent and uncaring. She was on her way to the airport when I found out that she was leaving for a month trip without even doing the proper transfer of care to another physician in her absense. I had to prompt her to transfer my mother's records in the middle of my mother getting treatment.

Easy Appointment
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One Star

Posted on June 14th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 4th, 2015

Five Stars

Posted on August 10th, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on January 12th, 2011

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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