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Dr. Mervyn Whelan Is this you?

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8 Ratings • 2 Comments

3.6
  • 4
  • 0
  • 2
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  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
22.8 min

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Showing 8 of 8 Ratings

Emergency room patient

I arrived at highland hospital emergency on a Sunday morning in excruciating pain. Could hardly walk, could not sit down, tears running down my face. I wanted to go to highland because when my husband had a kidney stone a year and a half early they gave him great care. Unfortunately I was assigned to dr whelan. I would caution anyone in need of medical help to avoid him at all costs. I had an awful experience and was discharged in 6 hours later in the same condition I arrived in and told to see my primary doctor the next day. In my own profession I would be ashamed to treat a client the way I was treated or rather not treated. I have never been more disappointed in any health care experience. Without going into too many details I would just tell I would never be in an emergency rm unless I was very sick with no other option on a weekend. If it wasnt serious I wouldn't be there...it took over 2 hrs to get any medication for pain and the waiting room was empty!! I People deserve better then the kind of treatment I got..

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

cocky AND rude

Wait time
5 minutes
Bedside Manner
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Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Five Stars

Easy Appointment
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Friendly Staff
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Five Stars

Four Stars

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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