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Dr. Michael Charles Is this you?

About Dr. Michael Charles

Dr. Michael Charles, MD is a Doctor primarily located in Virginia Beach, VA. He has 28 years of experience. His specialties include Family Medicine. Dr. Charles is affiliated with Sentara Norfolk Genl Hosp, Sentara Obici Hospital and Sentara Virginia Beach General Hospital. Dr. Charles has received 7 awards. He speaks English.

Rating Overview

24 Ratings with 5 Comments

The overall average patient rating of Dr. Michael Charles is Excellent. Dr. Michael Charles has been rated by 24 patients. From those 24 patients 5 of those left a comment along with their rating. The overall rating for Dr. Michael Charles is 4.7 of 5.0 stars.

Mapbox Map of Dr. Michael Charles

Primary Address

Sentara Family Medicine Physicians

3745 Holland Rd
Virginia Beach, VA 23452
Get Directions

Specialties

Dr. Michael Charles has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

Board Certifications

Dr. Michael Charles is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 24

Visiting Dr. Charles

Dr. Charles has been my PCP for over 20 years now. He is, by far, the best doctor I have ever had. He is patient, kind, listens to you, doesn't judge, and truly cares. He run behind, which is frustrating, but it is because he is concerned about you, not the time. I just wish he would have better hours.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Annoyed Patient

I had an appointment set for 11:00 a.m. I was there 15 minutes early just in case I had to fill out any paper work. noon came around and I still hadn't been seen. I did notice that there was a sign saying that Dr. Charles was running 30 minutes behind which was fine. I would think if I had to wait longer than the 30 minutes one of the staff memebers would have came out and said sorry but it will be a few more minutes, but no! So, I waited an hour past my schedule appointment and was so upset I asked for my copayment back and left. Me being the patient if I had been late for my appointment I would have had to reschedule and pay for a late charge. But its ok for the Doctor to let his patients wait. All I was looking for was alittle bit of curosity in return. The staff there could keep Dr.Charles patient informed of whats going on if they are running that far behind. When scheduling they need to space each patients scheduling time out better so no one has to wait no longer than 15 minutes an hour is unacceptable. I will be looking for a new doctor.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Open warm bedside manner, easy to talk to

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
The Best
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Dr. Charles set the bar high for other family Doctors

Dr. Charles and his staff are kind, courteous and caring. He always has time for you, listens to what you have to say and is very prompt in getting back to you with test results and returning your phone calls. He never talks down to you or dismisses what you have to say. We love Dr. Charles.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    7 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program (2015, 2016, 2017, 2018)

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home (2015, 2016, 2017, 2018)

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Patients' Choice Award

    Patients' Choice Award (2008, 2009, 2010, 2011, 2012, 2013, 2015)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2010, 2011, 2012, 2013, 2014, 2015)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice 5th Anniversary Award

    Patients' Choice 5th Anniversary Award (2012, 2013)

    The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.

  • Top 10 Doctor - City

    Top 10 Doctor - City (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Compassionate Doctor Award - 5 Year Honoree

    Compassionate Doctor Award - 5 Year Honoree (2014, 2015)

    Vitals Compassionate Doctor Award - 5 Year Honoree recognizes doctors with the highest scores in bedside manner for five consecutive years. This honor is granted to a few distinct doctors in the United States based on experiences shared by patients.

  • Hospital Affiliations

    Dr. Charles is affiliated (can practice and admit patients) with the following hospital(s).

  • Sentara Norfolk Genl Hosp
  • Sentara Obici Hospital
  • Sentara Virginia Beach General Hospital
  • Sentara Leigh Hospital
  • Sentara Bayside Hospital
  • Sentara Williamsburg Regional Medical Center
  • Sentara Careplex Hospital
  • Education

    28 Years Experience

  • Virginia Commonwealth University School Of Medicine

    Graduated in 1985

  • Portsmouth General Hospital

    Residency

  • Accepted Insurance

    Dr. Michael Charles accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem HealthKeepers HMO POS
    • Anthem KeyCare PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry Southern Health PPO
  • First Health
    • First Health PPO
  • Multiplan
    • PHCS PPO
  • Optima Health
    • Optima Health OptimaFit Direct HMO
    • Optima Vantage HMO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Optimum Choice Preferred POS
    • UHC Options PPO

Locations & Directions

Sentara Family Medicine Physicians, 3745 Holland Rd, Virginia Beach, VA
  • Similiar Doctors

    Dr. Michael Charles is similar to the following 3 Doctors near Virginia Beach, VA.