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Dr. Michael W Chilungu Is this you?

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4 Ratings • 2 Comments

3.3
  • 2
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  • 1
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Quality Rating

Satisfied

Wait Time
5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 4 of 4 Ratings

Mrs.

Exceptional bedside manner. Explained my diagnosis in laymen's terms. Very compassionate and knowledgeable.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Ms

My husband saw this dr for two years. He had seen two other drs in this office both of which had left .....that should have been a clue. When I called with a medication question I never heard back. I called back twice more before getting a response two weeks after initial call. His excuses made no sense. Then we returned for a yearly appt. and was told he had left that office. No one even called to say anything about that situation. The office people couldn't believe it. I had the appt card with me and showed it to them We immediately left him and the practice. There are a lot of neurologists in rochester. You don't need this one!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

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