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Dr. Michael S Drury Is this you?

About Dr. Michael S Drury

Dr. Michael S Drury, MD is a Doctor primarily located in Phoenix, AZ. He has 31 years of experience. His specialties include Internal Medicine. Dr. Drury is affiliated with Scottsdale Healthcare Shea, Scottsdale Healthcare Osborn Medical Center and Abrazo Scottsdale Campus. Dr. Drury has received 2 awards. He speaks English.

Rating Overview

21 Ratings with 10 Comments

The overall average patient rating of Dr. Michael S Drury is Great. Dr. Michael S Drury has been rated by 21 patients. From those 21 patients 10 of those left a comment along with their rating. The overall rating for Dr. Michael S Drury is 4.4 of 5.0 stars.

Mapbox Map of Dr. Michael S Drury

Primary Address

Ims Primary Care Paradise Valley

3815 E Bell Rd Ste 4100
Phoenix, AZ 85032
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Specialties

Dr. Michael S Drury has the following 1 specialty

  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Specialty Expertise

    Dr. Michael S Drury has the following 6 expertise

  • Heartburn
  • Check-up
  • Immunization
  • Physical
  • Weight Loss
  • Vaccination

Board Certifications

Dr. Michael S Drury is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 21

Four Stars

WAIT TIMES TO MAKE AN APPOINTMENT ARE RIDICULOUS. THEY MUST DO SOMETHING TO IMPROVE THIS SYSTEM.

Wait time
10 minutes
Easy Appointment
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Full Review Rating Breakdown
Worth the wait

It is always worth the wait to see Doctor Drury he never makes you feel like he is in a hurry and always listens to your needs. My husband has been seeing him for years and I started seeing him a few years ago, one stop shopping.

Easy Appointment
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Full Review Rating Breakdown
Five Stars

Dr.Drury has been my doctor for over 15 years and he is the best in all important areas. He is knowledgeable, skillful, competent , articulate and most of all compassionate. KI consider myself lucky to have found him

Wait time
5 minutes
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Full Review Rating Breakdown
Five Stars

Dr Drury was excellent. To the time to listen to all my issues. Seemed to be very knowledgeable and compassionate. Initial visit was with his NP Mario whom I was not very impressed or satisfied with.

Wait time
30 minutes
Easy Appointment
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Great Doctor....low review due to IMS (integrated Medical Services) taking over

I love this doctor and the others in this practice front office staff used to be awesome along with the medical assistants.. However since IMS (integrated Medical Services) CEO/President Dr. John Dover MD took over.... the practice has gone down the tubes! Doctors are still awesome but now you are on a major time restraint and assistants say well you can't discuss that cause your apt is only 15 min and yet when the apt was made it was suppose to be 30 min. Like others have said sometimes there are long waits and yet if you are more than 15 min late for the apt they cancel you and you have to reschedule yet you can get there on time and you have to wait easily 30 min- 45 min before seeing the doc. I think this has to do with them overbooking and hoping you are late and then they can cancel the apt and hope to catch up on patients JMO about that. With that said it's difficult to get referrals on time and get outside medical necessary doctors and labs that are conveniently located near you and competent doctors. The office practice is geared towards the practice of you are a number to us and we want to make as much off you as possible so they send you to IMS practices and doctors regardless of location and the doctors experience and rating. Many times they try to send me to doctors that are way west and/or are North West of me and a good hour away. You need to come with the specialist doctor/other service places that you want and can perform what you need in hand. I had a few times where I needed a specialist and when I called to schedule they say the doctor doesn't handle that part of the body or we don't take your insurance.i always do my research first so I have an option of who I want to see. As for PA's and nurses I would not recommend Mario he's worse than most doctors who have the attitude of I'm God yet anything I asked he had no clue about and his bedside manner sucks! Since IMS took over they pretty much got rid of all the old staff who were very friendly and took their time to answer questions or at least researched and let you know in a timely fashion. Now the new front office staff IMS hired have no time to answer questions or say I'll send the message and yet it does not get done and several days at times a week or 2 weeks later to find out it was not done. If you call the office to schedule an apt or ask questions you get put in a Que and it takes minimum of 8 min to talk to someone and most of the time it's about 15 min been known to be on hold at least 20 min. When you finally get someone they are quick to dismiss you as well or to put you thru to the assistants and you have to leave a message and you don't hear from them most of the time for a day or 2 if your lucky they'll call you at the end of the day and the doctor is gone by then a lot of time. Still love the doctors but most of the doctors' assistants that are new hired by IMS are not very competent and don't seem to care. With all this said I have seriously been thinking of walking if it wasn't for Dr. DRURY. I have voiced my concerns and frustrations and I get to hear please give us a chance we are working on it and hope to get some changes. Well it's been about 1 1/2 years now and still nothing has changed. How long should a patient wait for things to change? I think and others have waited long enough.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2013, 2016)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2015, 2016)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Hospital Affiliations

    Dr. Drury is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    31 Years Experience

  • Wake Forest University School Of Medicine

    Graduated in 1987

  • St Joseph Hospital

    Residency

  • Accepted Insurance

    Dr. Michael S Drury accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Savings Plus of AZ
    • Aetna Signature Administrators PPO
    • Aetna Whole Health Arizona Care Network
  • BCBS AZ
    • BCBS AZ Alliance Network
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Health Net
    • Health Net AZ PPO HSA
  • Humana
    • Humana Choice POS
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Ims Primary Care Paradise Valley, 3815 E Bell Rd Ste 4100, Phoenix, AZ
  • Similiar Doctors

    Dr. Michael S Drury is similar to the following 3 Doctors near Phoenix, AZ.