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Dr. Michael K Lai Is this you?

About Dr. Michael K Lai

Dr. Michael K Lai, MD is a Doctor primarily located in Santa Maria, CA, with another office in San Luis Obispo, CA. He has 41 years of experience. His specialties include Endocrinology, Diabetes & Metabolism and Internal Medicine. He speaks English.

Rating Overview

32 Ratings with 19 Comments

The overall average patient rating of Dr. Michael K Lai is Good. Dr. Michael K Lai has been rated by 32 patients. From those 32 patients 19 of those left a comment along with their rating. The overall rating for Dr. Michael K Lai is 2.6 of 5.0 stars.

Mapbox Map of Dr. Michael K Lai

Primary Address

Michael Keith Lai Md

116 S Palisade Dr Ste 301
Santa Maria, CA 93454
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Mapbox Map of Dr. Michael K Lai

Roger B Steele MD Inx

1250 Peach St Ste H
San Luis Obispo, CA 93401
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Specialties

Dr. Michael K Lai has the following 2 specialties

  • Endocrinology, Diabetes & Metabolism
  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Specialty Expertise

    Dr. Michael K Lai has the following 10 expertise

  • Hypopituitarism
  • Addison Disease
  • Hyperthyroidism
  • Hypothyroidism
  • Acromegaly
  • Gland Issues
  • Diabetes (Types I & II)
  • Hormones
  • Cushing Disease
  • Fatigue

Reviews

Showing 5 of 32

Pleased with Dr. Lai and his office staff.

Dr. Lai and his office staff are amazing. I see various physician's throughout the year due to my illness and by far Dr. Lai and his office staff are the most courteous and efficient I have encountered .

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5 minutes
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Full Review Rating Breakdown
HORRIBLE EXPERIENCE

I saw Dr. Lai and was treated so poorly. He is very vague in what he says. When you ask questions he becomes very angry! The day that you became a doctor...isn't that the day you decided to be compassionate and care about the people that come to see you and pay for your services. Left feeling devastated and degraded.

Wait time
60 minutes
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Five Stars

Excellent t doctor! Asked questions that have never been asked of me before. After dealing with symptoms of a few disorders for years, I feel like I am finally getting some answers. I would not hesitate to recommend him to friends and family.

Wait time
15 minutes
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Full Review Rating Breakdown
Poor Listening Skills

He doesn't listen to what I have to say. I'm changing to a new doctor.

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Humiliated and Defeated

Let me start off by saying that if I ever heard someone say they were going to see Dr. Lai I would absolutely tell them to reconsider. My experience was on the verge of humiliating. Before I can talk about my appointment though, let me point out I waited 45 min past my appointment time to be seen. Once I was finally seen, Dr. Lai spent a few minutes looking at all my past blood work from the last three months, asked about the weight I had gained, and other symptoms I was experiencing. He began to ask me about a typical day's diet and exercise. Since I'm having weight issues out of the blue I've cut my calories to 1200-1300, but according to the Dr. "Common sense should tell me that if I'm not losing weight eating 1200 calories than I need to be eating less". What kind of doctor condones starvation? I was devastated; as anyone who had put on over 40lbs in about 2.5 months. More blood work was ordered, but no thyroid test because he didn't feel it was necessary even though I asked for it. Six weeks after my appointment I finally spoke to someone who was actually able to find my records. I told her I knew the new labs were abnormal because my primary doctor went over them with me and I wanted to know when someone was going to contact me; preferably an endocrinologist. The nurse/tech told me it was my responsibility to call 48-72 hrs after blood work is done. She ignored the fact that I had called 8 times in 6 weeks, but nobody ever knew where the results were. When I finally spoke to Lai he told me that my labs were "for the most part normal and I was probably just stressed getting my blood drawn". I asked about follow up labs to make sure nothing was getting missed and he said no. "My issues can easily be handled with diet and exercise" was the last thing he said to me. Dr. Lai is rude, condescending, is in the practice clearly for the money, and only knows how to make people feel even worse about themselves and their bodies. Thankfully I got in with another doctor last week and she of course tested my thyroid. Guess how those results came back? Hypothyroidism!!! In one week's time I've been put on several medications and have had nothing but support from my new Dr. Hopefully now, after wasting so much time with Lai, my body and I are on the road to recovery.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    41 Years Experience

  • University Of California Los Angeles David Geffen School Of Medicine

    Graduated in 1977

  • St Mary Medical Center

    Residency

  • Accepted Insurance

    Dr. Michael K Lai accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna HMO Deductible Plan CA only
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Blue Shield California
    • Blue Shield CA Access Plus HMO
    • Blue Shield CA Bronze Full PPO 4500
    • Blue Shield CA PPO
    • Blue Shield CA Platinum Access+ HMO 25
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Health Net
    • Health Net CA HMO Employer Group
    • Health Net CA PPO
  • UHC West
    • UHC West SignatureValue HMO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

  • Similiar Doctors

    Dr. Michael K Lai is similar to the following 3 Doctors near Santa Maria, CA.