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Dr. Michael J Olds Is this you?

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4 Ratings • 3 Comments

4.3
  • 3
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  • 1
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Quality Rating

Highly Satisfied

Wait Time
17.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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PHYSICIAN A GOOD PRACTITIONER: OFFICE STAFF THOUGHTLESS

OLDS IS KIND NICE AND PERSONABLE. BUT.... NEITHER HIS OFFICE, NURSES,NOR ANYONE...CERTAINLY NOT DR.OLDS-- EVER, EVER CALLS ME, OR PROVIDES REFILLS (A 35 YEAR PATIENT AT THIS FACILITY)WITHOUT MY CALLING NUMEROUS TIMES, IVER AND OVER. I HAVE HAD MY ROSAUR'S PHARMACY CALL OLD'S OFFICE AS WELL.THEY RARELY CALAL PHARMACY BACK FOR REFILLS, EITHER.PHONE CALLS TO OFFICE MEANS "ON HOLD" FOR 10 MINUTES..... TRANSFERRED TO THREE DIFFERENT PEOPLE...BEFORE I GET ANYONE WHO CAN PROVIDE A SERVICE:"I'M JUST THE SWITCHBOARD OPERATOR,ETC." DR. OLDS IF FINE FINE. THE OFFICE SYSTEM IS TERRIBLE. NO PATIENT ATTENTION ON THE PHONE--"ON HOLD" FOREVER. IF CALL"DROPPED?"THEY ARE FINE WITH THAT.NEVER ATTEMPT TO RE-CONNECT. JUST ABYSMAL PHONE/CONTACT. NO KINDER OR MORE RESPECTFUL FOR LONG TIME PATIENTS, THAN FOR ANYONE ELSE.ATTITUDE ON PHONE IS:"NEXT!" ONE "OPERATOR" INFORMED ME, I MIGHT BE BETTER OFF SEEING:"YOUR REGULAR DOCTOR." DR. OLDS--GRADE B PLUS OFFICE GRADE F--F PLUS, IS THERE WAS SUCH A GRADE.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Very professional. A very good listner.

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Simply the BEST

Dr. Olds. is amazing. I don't trust many people with my child but Dr. Olds is definitely the exception!

Easy Appointment
Promptness
Friendly Staff
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Five Stars

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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