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Billing company is a nightmare
Posted on April 4th, 2014
My visit the ER was taken care of in a professional manner. Dr Suarez had a very pleasant bedside manner and my care was excellent. The billing is handled by Empower Emergency Physicians and is a nightmare. The do not do electronic claims and after paying my bill, I have been trying for 3 months to get my claim sent to my insurance company so it can be credited against my deductible for the year. Whatever happened to customer service?
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