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Dr. J Suarez Is this you?

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2 Ratings • 1 Comment

4.3
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Billing company is a nightmare

Posted on April 4th, 2014

My visit the ER was taken care of in a professional manner. Dr Suarez had a very pleasant bedside manner and my care was excellent. The billing is handled by Empower Emergency Physicians and is a nightmare. The do not do electronic claims and after paying my bill, I have been trying for 3 months to get my claim sent to my insurance company so it can be credited against my deductible for the year. Whatever happened to customer service?

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on June 16th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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