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Dr. Michele B Ibanez Is this you?

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17 Ratings • 5 Comments

3.4
  • 7
  • 3
  • 0
  • 3
  • 4

Quality Rating

Satisfied

Wait Time
43.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 17 Ratings

Two Stars

Dr Michele is great

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Worst, Most Incompetent Clinic I have ever been to

Find somewhere else to go. First they tried to cancel an appt. that I had waited months for, but I needed my prescriptions so Ms. Ibanez agreed to see me. Ms. Ibanez talked all about her messy divorce at my first appointment and then charged me $150. I should have found a new doctor then, but having gone through a messy divorce myself I was somewhat sympathetic. In retrospect I should have made my appointment about me since I paid for it.The entire clinic is staffed with people who make tons of mistakes with medications, lab work, simple things like transferring scripts from one pharmacy to another; they don't return calls; they use a website called Patient Fusion, which is useless; etc., etc. It is a nightmare dealing with them. Save yourself some stress go elsewhere. The Ibanez Clinic is not really concerned with your good health.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Unsatisfactory referral experience

I had a pre-op EKG which I was told was abnormal. Before surgery, I was told I needed a referral to a Cardiologist. This appt was made by this office. At the Cardiologist appt. the Dr. told me NO EKG or report was sent to his office. When calling the Manager at Dr. Ibanez's office, she did not return my call the first day. She called the next day and was very defensive and less than compassionate about the whole experience. She blamed the Cardiologist office for not calling them for the report and EKG. The only thing that was sent to the Cardiologist office was my first patient visit summary!!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No help

Attempted to become new patients with this office (3 adults in the family), office staff very rude and offered NO help trying to establish this dr for our PCM. If the office staff is always like this, after 2 attempts with rudeness over the phone, we wouldn't want to be patients here even if the doctor is good. Doctor needs to reevaluate her employees behaviors/mannerisms!

Easy Appointment
Friendly Staff
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Wait???

Unless the office, nurse and MA staff has changed recently, the ones I encountered were pretty incompetent. Doctor took time with me, but not worth the hassle getting to her.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Four Stars

Five Stars

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Five Stars

Easy Appointment
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

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