Dr. Michelle L Cantu, MD

The office here are the worst, they dont answer the phone, dont call back, Dr.Cantu doesnt sign off of medication until days later if not the next week for her patients with mental health problems. Just not the way to work. Get some new office people and work ethic “Dr” Cantu.

As i stated her office staff is terrible. They don’t answer the phone, dont call back, and are rude when you finally get through. And to make it worst Dr.Cantu doesnt fill the scripts. I shouldnt have to wait for my medication for mental health over the weekend when it was sent to her a thursday morning. Very upset.

Been a patient for just over 3 years. Portal works best for communication and office staff is always helpful and returns phone calls within a reasonable time. No complaints here!

This office is the absolute worst when it comes to getting a prescription called in. The office staff lies and tells you it was called in when it never was.

We have experienced nothing but frustration with this clinic. They do not return phone calls, the rarely answer the phone and when they do, the staff if rude. Getting refills called in CORRECTLY is impossible. If they get called in at all, they are at the wrong pharmacy, in the wrong town, or in the wrong amounts. In the office, the front desk is rude. Once I stood outside window for 10 minutes while the receptionist was on a personal phone call.

I thought those with mental illness tend to let ourselves physically go when we need the psychiatrist? Wrong!!! There is a lazy, slouchy male at the front desk that doesn't have an ounce of customer service. Then on the other spectrum is a senior citizen woman that never smiles or looks up to greet you. If it wasn't for the other 2 young females, the office would have to close their doors. PA Keith gets business done and he is much appreciated.

My insurance company gave me this doctors information and told me that they had crisis appointments for my 12 yo daughter. I called on a Monday and left a message with office. Office message states that call back can take 48 hours. After no return phone call I called again and left another message Thursday morning. It is now the following Tuesday with no phone call. It’s a shame that something as simple as a phone call can’t be done. Especially during a crisis. I will make sure to give my insurance some feedback on this physician.

She is amazing listens treats you with dignity and respect.

Dr Cantu doesn’t care about her patients and doesn’t return messages after recommending the portal. Stuff is great but seems to be getting a second staff person often . There’s been one young lady who has stuff with her for many years and i love talking with her but Dr Cantu needs to work on returning messages. Other then that everything is good.

I am HIGHLY dissatisfied with this practice, and their staff. They're rude, neglectful, lack communication, and simply do not care for their patients.

Dr. Cantu takes the time to get to know you and your unique situation instead of treating each patient the same. I have 100% confidence in her decisions and I highly recommend her!

She is wonderful

Dr. Cantu is the best psychiatrist I've ever worked with. I highly recommend her.

Dr. was very nice, very helpful and understood everything I am going through. She took the time to listen to me and I wasn't feeling rushed. Very small office and great front receptionist. I left a message got a return call very quick made a apt and was told I would get called in if there was a sooner apt and I did. Very awesome place and really happy with the experience.

I called left a message and got a return call right away. Great way to start off a visit for my kids. Dr. was really nice and very helpful, my kids loved her and office staff was awesome and very friendly would recommend her to anyone!

This doctor's staff does not return phone calls. I've been calling for two weeks and zero calls back. If their staff is incompetent their professionals must be incompetent. Don't waste your time, look elsewhere.

I have been to enough psychiatrists to know that Dr. Cantu is by far the best in the area. She has helped me through one of the worst times in my entire life. She saw things other psychiatrists did not see which helped me through what was going on. I would recommend her to anyone needing a psychiatrist!

Dr. Cantu is great! She had suggestions to help get my son back on track that were up to date. We have seen other providers that did not provide the individual attention we received. I would recommend her highly for anyone needing help with ADHD or Asperger's Syndrome.

I've never had a psychiatrist I really felt like was listening, but not only does Dr. Cantu really listen to me, she seems really interested in helping me find the right medicinal and emotional therapy for my issues. I don't respond well to a lot of the conventional drugs, especially SSRIs, but she's been very keen to make sure I feel good and still have motivation to do what I have to do.