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Dr. Michelle S Jackson Is this you?

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22 Ratings • 7 Comments

3.7
  • 9
  • 4
  • 5
  • 1
  • 3

Quality Rating

Satisfied

Wait Time
32.9 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 22 Ratings

Great Doctor

I've been seeing Dr. Jackson on and off for about 15 years. She's is a good Internal Medicine doctor and doesn't mind treating for things that other Internal Medicine MDs or General Practitioners would normally refer you to specialty doctor. However, if you need to see a specialist, she will certainly refer you to someone else. I recently saw her for the first time in several years and felt that the service level at her office is not as good as it used to be. I waited for over an hour before I was seen. Also, she didn't spend as much time with me as she would have in the past. I felt that she addressed all of my concerns with this check-up, she seemed rushed. I believe because she is so trusted and respected, that she is now over-loaded with patients and can't spend the quality time with patients that she could have in the past.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Does not answer the phone and rude staff

Does not answer the phone on a regular basis. I DO NOT understand how a doctor's office thinks this is ok. Also, I have had high blood pressure for quite some time and the doctor does not think it needs to be treated

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Two Stars

Dr. Jackson is fine, but it is the STAFF that is TERRIBLE! They have no sense of ownership in what they do.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

calling office for refills and call backs not very prompt Some times either message overlooked or didn't receive message from patient, Call back never received at home or pharmacy.

Promptness
Friendly Staff
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Five Stars

I have used Dr. Jackson as my physicians for many years. She is a wonderful, caring doctor. I would highly recommend her to anyone!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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She is listed twice

See her other listing under Michelle Jackson (not Michelle S. Jackson). She is an OK doctor but her office staff is terrible.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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What all doctors should be

She is one of the BEST drs I have ever been to. She is caring and she will listen to you and help you to get to the bottom of problems. I trust her and her bed side manner is GREAT. If all of the doctors had half of her heart the world would be a better place

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

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One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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