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Dr. Mike S Chiang Is this you?

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15 Ratings • 2 Comments

3.2
  • 6
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  • 3

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
44.3 min

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Showing 12 of 15 Ratings

One Star

The wait time in this office is ridiculous. The office hours are until 5 pm but if you have a late afternoon appointment don't expect to be seen before 6 pm. It seems to be the norm here as it has happened at every appointment and not one person working there seems as though it's anything unusual. Or apologetic about it. If you have an appointment for results the staff takes your blood pressure and they bill an office visit and collect your copay. Dr Chaing comes in more than 2 hours later to list possible treatment options. Then asks you come back the following week to sit in the waiting room for 3 more hours. They take your blood pressure and they ask only for your decision. Another copay Nothing is done at this appointment. If your decision is surgery and you are being referred to another Dr why can this not be done over the phone? Has any employee here ever stopped to listen to all the other patients sitting in the waiting room complaining? Too bad there are not more Urologists in Valdosta. Perhaps this office would then care about patient satisfaction.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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One Star

Long wait didn't answer my questions just prescribed drugs that I had allredy tred and didn't work. Waste of my time and money.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Five Stars

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Friendly Staff
Accurate Diagnosis
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Five Stars

Five Stars

Five Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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