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Dr. Mildred P Zafra Is this you?

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5 Ratings • 1 Comment

4.0
  • 3
  • 1
  • 0
  • 0
  • 1

Quality Rating

Highly Satisfied

Wait Time
17.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 5 of 5 Ratings

One Star

This is not my regular pediatrician, but rather the Dr. On call when I called in on a Saturday with a concern about my baby. She was rude over the phone, making implications that I was not feeding my 2 month old baby enough, since I was not waking him at night every 3 hours to eat. I explained that his regular Dr. Said he is thriving and eating plenty and that was not the reason for my call. She continued to repeat herself until I reminded her that my baby was not under her care and I was following the directions of his pediatrician. I then had to repeat my original concern and threaten to refuse her help and call a nurse instead. I finally received an answer to my original question after a very unsettling experience over the phone.

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Five Stars

Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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