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Dr. Mitzie J Hewitt Is this you?

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6 Ratings • 2 Comments

3.7
  • 4
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Quality Rating

Satisfied

Wait Time
26.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 6 of 6 Ratings

Dissatisfied with Dr. Hewitt & many of the staff

Dr. Hewitt and her P.A.'s have missed some more serious issues with various family members who see her. They now go to Traverse City for their medical appointments. I do not care for how she talks with me, in a voice that she would use with a young child. The nurses do not return calls in a timely manner, and sometimes don't return them at all. They often seem very rushed, especially when giving injections. There have been mix-ups on prescriptions. I often feel like I'm bothering the receptionist when I call. Due to all of these issues and others I'm not mentioning, I have decided to leave this clinic.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Dr. Hewitt's PA

Poor quality period. The wait time would take up my entire afternoon. Never on time once in 3 years. NOT concerned with the meds she was handing out or the side effects. When I did my homework on a med...she was angry and simply cut me off with I never heard of that....then I gave her the web address...unbelievable. Getting prescriptions filled on time were a nightmare. I should of insisted on going to see Dr. Hewitt directly. This could of helped. Carrie her assistant does not have the people skills or compassion to work with the sick. I am sorry I stuck with them as long as I did. I am now at another Doctor (Crystal Lake) and I have never had any of these issues. This clinic never did follow up calls...you called them if you could get through. Even some of the reception staff was rude. It was apparent that people did not like their jobs.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Five Stars

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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