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Dr. Mona K Merritt Is this you?

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12 Ratings • 5 Comments

3.2
  • 6
  • 0
  • 1
  • 0
  • 5

Quality Rating

Satisfied

Wait Time
26.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 12 Ratings

Worst Dr. I have ever seen. Rude, not caring or even courteous. Not diagnosed correctly. Script given by the ER room for broken bones cancelled by her. Left four weeks in screaming pain!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Apathy prevails

She arrived 40 minutes late for my appointment then stated there was not enough time for my scheduled appointment, acted like it was preposterous of me to expect timeliness and her to understand why it was scheduled. I was a new patient here, she did not read my records despite confirming access to them. She treated me like I was the issue - I felt completely disrespected and inconvenienced.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

She was one of the best doctors I have had by far

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Dr. Merritt herself is wonderful. She remembers her patients and is very involved in their lives and helping them. The office staff can be rude at times. The nurses are kind but not prompt. The making of appointments is okay, but plan on spending half of the afternoon there. Recently my appointment was canceled twice with the last reschedule offered two weeks out. It was very disappointing and would make my newborns shot schedule get way off.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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switching to another doctor

Dr Merritt seems caring, but is always very behind, and the office staff is almost always unfriendly, or even just plain rude. I'm not willing to waste any more time waiting around for poor service.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

One Star

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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