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Dr. Monique Hanono Is this you?

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13 Ratings • 5 Comments

5.0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
10.8 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 12 of 13 Ratings

One word: kind

Posted on December 4th, 2015

Dr Hanono is one of the kindest people I have ever met in my life. She cares deeply for my daughter and even for me. She accepts my parenting style, no questions asked and no judgment. Ever. She has said some of the kindest things to me when I was worrying or concerned and has treated my daughter SO NICELY. I have called this woman in the middle of the night more than once and she has always called back promptly, calmly, and ready to help. She is SMART and respectful. I will never leave this practice. And I have never had a bad experience with the nurses or other staff. They always greet me kindly and they save stickers for my daughter that they know she will like. They know us by name and I've seen them greet other famlies by name.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on June 18th, 2014

THE DOCTOR IS A WONDERFUL PERSON AND VERY GOOD AT WHAT SHE DOES. HOWEVER THE OFFICE STAFF IS AN ABSOLUTE JOKE. I AM NOT SURE THE HAVE EVER EVEN HEARD THE TERM CUSTOMER SERVICE. TOTALLY RUDE, EXTREMELY ABRASIVE AND DISMISIVE AS WELL AS IMPATIENT. IN ADDITION WE HAVE NEVER BEEN SEEN ON TIME AND HAVE CONSISTENTLY BEEN SEEN, AT A MINIMUM, 20 MINITES TO A HALF HOUR AFTER OUR SCHEDULED TIME. NEVER AN APOLOGY FROM THE OFFICE STAFF. THEY ARE THE MOST UNPROFESSIONAL PEOPLE I HAVE EVER ENCOUNTERED. IT IS A SHAME BECAUSE THE DOCTOR IS A REAL GEM AND WONDERFUL PERSON.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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New Mother

Posted on October 6th, 2012

Dr. Hanono is an excellent compassionate doctor. She addressed all my concerns as a new mother, and I would recommend her to all the parents out there.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Professional, down to earth, worth waiting for an appt with her!

Posted on April 19th, 2010

I'd wait to see Dr Hanono if possible. Very busy practice. Office staff so-so, not overly friendly or concerned. Dr Hanono is very warm and down to earth. Has children of her own so she's "been there, done that".

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on June 17th, 2009

i've been seeing her for 6 years with my 3 kids. very professional and knowledgeable.gives thorough answers and follows up. a pleasure

Easy Appointment
Promptness
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Five Stars

Posted on June 12th, 2017

Five Stars

Posted on April 29th, 2016

Five Stars

Posted on February 15th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Posted on November 19th, 2015

Five Stars

Posted on October 7th, 2015

Five Stars

Posted on January 12th, 2015

Five Stars

Posted on March 3rd, 2011

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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