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36 Ratings • 4 Comments

3.8
  • 20
  • 1
  • 6
  • 3
  • 6

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
37.1 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 36 Ratings

One Star

I went to Dr. Heikali for a neurology issue and he tried to sell me PRP injections for my ankle. I would not recommend him.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Horrible Job

Highly inexperienced and unskillfull MD left my face crooked with low assymetric eyebrows and drooping eyelids. Ive been doing Botox for 10 yrs prior and I've never had such terrible side effects.

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Great doctor

Went to see dr hakaili. Wasnt feeling good. He diagnosed me right. Gave me the correct medication. I feel much better. Before coming to see dr haikali went to 4 different doctors. No one knew what was wrpng with me. Great and professional staff. Thank you dr hakali

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Oh my.

You enter a very unappealing office where perhaps 20 patients sit and stand and crouch on the floor waiting for hours to see him. And I mean HOURS! I have been going every Monday for 6 weeks running, waiting never less than 2 hours and sometimes over 3 hours! I've never seen anything like it. It took 15 days to receive 20 pills. I waited all that time in sheer agony. He and his office didn't know how to deal with my ins. co. I spent a week figuring out what and how they had to do and ended up filling out the forms for them because his staff wouldn't lift a finger.He is a nice man, but you spend maybe 5 minutes with him - constantly interruped - and get fair care. I think that he is just racking up the office visits to line his pockets rather than trying his best to deliver optimal health. Maybe that is what the medical profession has come to now, but I have never seen it to this scale before.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

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One Star

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