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6 Ratings • 3 Comments

1.9
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Quality Rating

Dissatisfied

Accurate Diagnosis
Wait Time
16 min
Promptness
Friendly Staff
Bedside Manner
Appropriate Followup
Spends Time With Me
Easy Appointments

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Showing 6 of 6 Ratings

What's "Bedside Manner"?

Dr. Finkelstein was not my assigned OBGYN but I ended up getting him for both my Amniocentesis test and C-section due to my doctor's absence. Usually people say Amniocentesis hurts, but I honestly didn't feel any pain when he performed it. My C-section was also successful and I had amazingly speedy recovery afterwards. I am giving him 3 stars, however, since he has the worst bedside manners I have ever seen in a physician (and I come from a third world country where bedside manners is not really a viable concept). I have never seen him smile and he acts as if uttering a word will cost him hundreds of dollars.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Appropriate Follow-up
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Misread chart, didn't order right tests

Dr. Finkelstein was my doctor through my second miscarriage (I attempted to get an appointment with Dr. Carroll, at the same practice since I had seen her previously but I was told she was unavailable). When I asked Finkelstein about infertility testing he laughed in my face because he incorrectly read in my chart that I already have two children (really two miscarriages!). I felt a little uneasy but we cleared it up and he ordered some blood tests. Although he ordered tests for obscure clotting disorders, he didn't order a very basic test (FSH). According to him and his testing everything was normal. Nearly a year later I saw a specialist who found my FSH is terribly high. If Dr. Finkelstein had just ordered the FSH test I would have begun assisted reproductive technologies immediately. Instead my husband and I tried in vain for nine more months only to achieve a third miscarriage.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Cold and dismissive!!!

He acts as if he does not care. Cold, dismissive, does not listen to questions, or seem to want to answer them. As on OB patient, every visit seems like the first, as if he has no recollection of you. Never asks how your are feeling. The office staff is great, but the doctors are cold and pretentious.

Wait time
20 minutes
Easy Appointment
Promptness
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Bedside Manner
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One Star

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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