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Dr. Murugasu M Nagul Is this you?

About Dr. Murugasu M Nagul

Dr. Murugasu M Nagul, MD is a Doctor primarily located in Phoenix, AZ. His specialties include Endocrinology, Diabetes & Metabolism and Internal Medicine. He speaks English.

Rating Overview

22 Ratings with 14 Comments

The overall average patient rating of Dr. Murugasu M Nagul is Poor. Dr. Murugasu M Nagul has been rated by 22 patients. From those 22 patients 14 of those left a comment along with their rating. The overall rating for Dr. Murugasu M Nagul is 2.3 of 5.0 stars.

Mapbox Map of Dr. Murugasu M Nagul

Primary Address

Murugasu Nagul Md

1010 E McDowell Rd Ste 203
Phoenix, AZ 85006
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Specialties

Dr. Murugasu M Nagul has the following 2 specialties

  • Endocrinology, Diabetes & Metabolism
  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Expertise

    15 Expertise

  • Hormones
  • Addison Disease
  • Pituitary Diseases
  • Gland Issues
  • Hypothyroidism
  • Diabetes Mellitus, Type 1
  • Cushing Disease
  • Diabetes (Types I & II)
  • Thyroid Diseases
  • Hyperthyroidism
  • Hypopituitarism
  • Acromegaly
  • Fatigue
  • Osteoporosis
  • Diabetes

Reviews

Showing 5 of 22

ABSOLUTELY AWFUL STAFF/CLUELESS DOCTOR

I would give this place -5stars. The staff is rude and clueless. I have been to this office twice in one month and I've had an hour long wait both times. Before my appointment I called in to see if I could pay with my HSA account since each visit is about $200. Rebecca the front desk lady kept telling me that they only accept cash or check. I canceled my appointment then called back moments later because I knew they accepted my insurance and should in turn accept my HSA. She told me that they were already looking into it. Didnt offer to look into it when I was cancelling the apt and probably wouldnt have called me back to tell me that they do accept it. The last time I called to schedule she hung up on me twice. Their communication is very very poor. Instead of giving me instructions or letting me know I was all set she just ignores me. The first appointment I had scheduled was because a blood test indicated I had a hyperthyroid. I went in and all he could do was confirm that I did. He gave me paperwork for another blood test and an ultrasound. At my appointment today he told me I have a hypothyroid and asked me who told me I had a hyperthyroid. I told him he was the one to tell me that and this made me very upset. He told me that I must have damaged my thyroid (within a weeks time) somehow. I do not even understand how this would be possible. I asked for the results of my ultrasound and all he did was explain to me how the thyroid works. I would not have gone back to him the second time but every other endocrinologist was booked so I had no other choice. I left without any answers and even more confusion. I have never had such a negative experience like this ever before in my life with a doctor. I do not intend to go back to him and will keep trying to get in with another doctor.

Full Review Rating Breakdown
Long wait time and unprofessional staff

I used to be a patient of Dr Nagul so when I have thyroid problems again I went back to him. What a mistake that was! Rebecca the receptionist doesn't know what she's doing. prior to my appointment she said she had my medical records I could find them and it turned out that was not true. I got to my first appointment and she did make sure that the referral was there. I had to wait in the office for them to get the referral from my primary. The wait time is terrible. my second appointment was at 945 I was not seen by the doctor for another hour and 15 minutes and there was only three patients in the office. he asked the same questions over and over again that he asked from the first appointment. I ended up getting late to work from both appointments. I'm not going back to this doctor.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
THE ABSOLUTE WORST STAFF / FACILITY / TREATMENT

The absolute worst staff and facility. The place is dirty, the people are EXTREMELY rude. Files and records are mixed up regularly. The dr never remembers the answers to my questions despite his note taking. (probably because the notes are all illegible) Doesn't believe me when I give him the answers even though my blood work and ultrasound back my statements. Tells me that GEORGE AND BARBARA BUSH did some kind of treatment so I should take their experience and decisions making as advice and be ok with it.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
See another doctor

The rudest and most disrespectful and unprofessional staff that I have ever encountered. Even New York cabbies have better manners. Reconfirmed my last appointment 1 hour beforehand and was still made to wait nearly an hour for the doctor - who never apologizes, explains, nor sees anything wrong with his own or his staff's behavior.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
DO NOT GO HERE!!!!!

If I could rate lower than 1 star I would. I went into Doctor Nagul's office hoping to get some help with hyperthyroidism. He could not find the information that was sent over by my primary (yes they did send it and his nurse eventually found it within the chart) After ordering some tests and me doing those tests I came back and again he could not locate the tests and asked if I had gone for the test...of course I did why would I not? Again the nurse found the information. It has already been suggested that there be a biopsy done on, on a nodule I have but does he order one? No...why? He does not think it's necessary.....I asked for a copy of my bloodwork from one of the nurses when leaving and she promptly did get a copy for me, it took her 2 seconds. After getting home I decided it's time to get a different doctor and I did find one. I called doctor Naugls office to get my records and Rebecca (very rude) answers and tells me that if I want my records then I have to come in and sign a form and then wait 7-10 business days to get my records. I explain I have an appointment in 2 days and she says "oh well that's the way he wants it". I explained that I just got records from them this morning in 2 seconds and she still says, nope there is no way to speed this process up....(What process??? The process of walking yourself over to the copier and pressing start?) Overall this has been a super terrible experience and they need to realize that patients are people, not just diseases who walk through the door. I'll bet if the tables were turned Rebecca would want to get her records asap. Please, do not go here...if you have any sense you'll read this and move on to another doctors office. The reason it is sooo easy to get an appointment is because no one wants to go there and be treated like crap.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Accepted Insurance

    Dr. Murugasu M Nagul accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Savings Plus of AZ
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Murugasu Nagul Md, 1010 E McDowell Rd Ste 203, Phoenix, AZ
  • Nearby Doctors

    Dr. Murugasu M Nagul is similar to the following 3 Doctors near Phoenix, AZ.