Dr. Mylanie C Facelo, DO

She was caring and very helpful

I feel she is an outstanding doctor and would recommend her to anyone that would ask me.

Dr. Facelo was friendly but was self-conscious and superficial in her manner. I felt like I was visiting a girl playing doctor. She said she could recommend a cream for the puffiness under my eyes but then said her computer was down so she’d tell me later. I never got the name though I asked twice more before leaving. I asked for bloodwork because of extreme fatigue - the primary reason I’d come in. I was told the results of my blood tests would be in the next day. When I called the next day (around 2:00pm) Dr. Facelo hadn’t looked at the results yet. I was told she would call or email the next day. Two days later I still had no results. I called again & was told to write a message on the patient portal. I did. No response. I called in again the next day and asked what was going on. Because I raised my voice in frustration, a nurse or lab technician gave me the results over the phone: vitamin D deficiency & an elevated liver enzyme. She said I should have my blood re-tested to double check the liver enzyme, and that Dr. Facelo would be responding to my inquiry on the patient portal later that day. I waited all day & never got a message. The next day I finally got a message from Dr. Facelo. She said to take vitamin D. She said nothing about an elevated liver enzyme, and completely misread a final question I’d asked about allergy medications (she told me to try Claritin and Flonase for my allergies after I wrote that Claritin and Flonase weren’t helping). Today I canceled my follow up appointment with her and went to a real doctor. It was such a relief.