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Dr. Naja M Thomas Is this you?

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14 Ratings • 4 Comments

3.9
  • 9
  • 0
  • 1
  • 1
  • 3

Quality Rating

Satisfied

Easy Appointments
Friendly Staff
Accurate Diagnosis
Spends Time With Me
Appropriate Followup
Wait Time
10 min
Promptness
Bedside Manner

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Showing 12 of 14 Ratings

Horrible Staff

If you don't like for anyone to get back with you this is your Doctors Office. The staff is either overworked and understaffed or they just don't care ...

Easy Appointment
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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Getting in touch with Dr. Thomas' office.

In past, I've had trouble getting my calls returned. I would like to know if Dr. Thomas has a Patient Portal for patients to contact her with questions, or if it is possible to contact her by email. And, does she have an answering service for late and week-end hours? I know she has a Concierge Service but it is extremely expensive. Thank you.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Had to leave message. What happens to customer service with a human being..

Wait time
5 minutes
Easy Appointment
Promptness
Accurate Diagnosis
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Five Stars

I am a clinician and a discerning patient. Dr. Thomas won both my wife over and we have both become patients over the past year. We love her down to earth approach, attention to detail and willingness to follow up. She is intelligent, precise, and accurate with diagnosis. It was easy getting an appointment and we never felt rushed.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Wait time
5 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Four Stars

Five Stars

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