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Dr. Nancy K Akbari Is this you?

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25 Ratings • 8 Comments

3.9
  • 18
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Quality Rating

Satisfied

Wait Time
13.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 25 Ratings

They Lost my Blood

Like the title says. They took three vials of blood for a routine blood panel. Then they called me four days later to say that they don't know where it is. It could be at another lab and, if not, I have to go there again and give more blood. Sure, "another lab." I don't care that this is not as serious a transgression as surgery that didn't take or prescribing the wrong medication. It fell below the standard of care any reasonable patient would expect in this situation. And then they have the nerve to tell me that they are still going to charge me if I come in again. I didn't deal with Akbari herself but her team was incompetent and, worse than that, her assistant sounded apathetic over the phone. I don't mind getting blood drawn. I usually look straight down at that needle entering my vein and I don't get squeamish. It's the principle that matters. It's the fact that they just seemed to shrug it off like they lost a flashlight and not my DNA. Go somewhere else.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
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Don't expect promptness or courtesy here. They don't care about your health.

I went to Dr. Akbari for a pap smear. The apt lasted about 5 minutes and I was told that my results would be ready in about 2 weeks. After three months I called to inquire and was told that Dr. Akbari still hadn't reviewed my results!! I was charged for the visit even though my insurance should have covered it.. Dealing with the office was an absurd experience. They are "polite" but not helpful and their opening (calling) hours are unreasonable if you have a 9-5 M-F job.

Wait time
5 minutes
Easy Appointment
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Excellent

She is the best doctor I've ever had. She listens, takes good notes, makes me feel like I'm the only patient she has! All my other doctors were men, and this is my first woman doctor, so I wasn't sure how that would be for me since I'm a guy. But she's the best! And the office staff is excellent too. The environment of the office is so peaceful and welcoming. So thankful that I discovered this place!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

She is very easy to talk to.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

Dr. Akbari is so kind and patient and really spends time listening to you.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Five Stars

Dr. Akbari has been my PCP for over 5 years. She has always been straightforward, attentive, and accessible. She explains options, and has never pushed unneeded prescriptions or treatments. It is very easy to schedule and appointment with her and she follows up promptly. Highly recommend.

Wait time
30 minutes
Easy Appointment
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Five Stars

She is great. For the first time, after many doctors, she made me feel comfortable talking about some issues I was having. She listens, diagnoses fast, does not rush you and still works on a timely manner. She makes you feel comfortable which was the biggest takeaway for me.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Five Stars

I have nothing but the highest respect for Dr. Akbari and feel very lucky to be one of her patients. She is extremely thorough and very patient with me, never rushed or dismissive about anything I bring up. It's a really good feeling to have a doctor that is as friendly and caring as she is.

Wait time
20.0 minutes
Easy Appointment
Promptness
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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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