Dr. Nathalie Q Nguyen, MD

I used to see Dr. Nguyen when she practiced in NYC. Found out that she had charged me double for the out of pocket cost!!!! Please compare with other doctors before you pay anything!

I had a terrible experience today at Dr. Nathalie Nguyen's office. I have been in Manhattan for many years and have never experienced such rude office staff in my life. When I arrived the receptionist was on her cell phone on a personal call and then pointed to forms and said "FILL THESE OUT." The doctor was running late and when I asked how long it would be, she said "You need to just wait until you are called." This is a pediatric office and I was with one son and needed to pick up another so I requested again to get some sense of how late the dr was running. The receptionist refused. It didn't matter because the receptionist said that we wouldn't be seen since I wouldn't leave a credit card on file. As a victim of credit card/identity theft in the past, I do not leave my credit card on file at offices anymore. This appointment was 100% covered by my insurance. I would have been happy to pay on the same day if I needed to, but since my deductible was met, there was nothing to pay. The receptionist said because I didn't leave a credit card, I could not be seen. She would not let me talk to the dr, which wouldn't have mattered because surely the receptionists are following orders. As someone very familiar with many opinion leaders in the medical community, I am going to contact the Medical Ethics Board to determine if it is right to deny a child care if the parent doesn't leave a credit card on file even though the visit was 100% covered by insurance. No matter what the Board says, I do not feel comfortable having my child under the care of Dr. Nguyen who denied my child's visit today. I will be sure to share my concern about her office to my referring doctor at Tribeca Pediatrics who has provided me with many wonderful referrals in the past. Unfortunately, this was not one of them.