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Dr. Nathaniel L Barnes Is this you?

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20 Ratings • 4 Comments

3.8
  • 11
  • 1
  • 3
  • 1
  • 4

Quality Rating

Satisfied

Wait Time
32.8 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 20 Ratings

Staff Issues

Love Dr. Barnes and his no nonsense attitude. BUT, getting office staff to answer the phone, or answer questions, or help with prescription refills, or return calls is an absolute nightmare. I will probably change doctors because of his staff.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

While Dr. Barnes is a good doctor his office staff is the worst I have ever encountered. It is nearly impossible to get someone - anyone at all on the phone and once you do they're confused. This staff needs to be fired.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Horrible experience. Pain way too long after opp. They force appointment changes on the day of the appointment and they left me in the room until my original appointment time.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Watch your money!

The Houston Urology Assoc. kept my refund of $250 for 7 years without notifying me of my credit balance!! They should pay me interest. Also, the bladder sling installed 7 years has already fallen out of place, so more surgery!! I feel ripped off!!

Wait time
30.0 minutes
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Five Stars

Four Stars

Five Stars

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Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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