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Dr. Neena R Gupta Is this you?

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15 Ratings • 2 Comments

3.3
  • 6
  • 1
  • 3
  • 1
  • 4

Quality Rating

Satisfied

Wait Time
32.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 15 Ratings

One Star

I have been a patient for 20 years plus. The staff are rude, unprofessional, insensitive. I will not go back even if their services was free of charge. They need to hire new staffs, I have never seen an unorganized office as such.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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great doc, bad staff

i have been seeing dr gupta for a few years she is always kind and professional...i cannot say the same for her staff. calls are not returned repeatedly, patients are not seen in an emergency situation, in my case, a painful urinary infection and was told no appointments in to the next week. i was told by dr gupta that my test results would be available in a few days and that i could call then. when i did, i was informed that test results are only released if you make a subsequent visit to the office..its blackmail, pure and simple. additionally, brenda was informed that either dr gupta or dr zitron should return our call. dr zitron, specifically asked me to contact her or dr gupta, if there were any further problems. i will not be returning to this practice and its a shame.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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Four Stars

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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