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Have you seen Dr. Nelson A Sandoval?
Self-verified patient of Dr. Nelson A Sandoval - Posted on December 2nd, 2017
Dr. Sandoval caring and listens, but hard to get results from office staff. Takes several phone calls. It's like they don't care.
love my m.d. he is awesome and caring, he needs better help
Self-verified patient of Dr. Nelson A Sandoval - Posted on April 27th, 2017
I never receive a call back from the medical assistant or office staff when I call for medical concern, refill or other concern. want referral to see other specialist for important concerns, no call back. ie: melanoma, b12 injections for anemia, 3 other numerous concerns I'd rather not list. My M.D. cares but I fear the office staff never relays the information to him. I have tests and never hear back. I have to call their office to have them request them even though their dr ordered them. them I have to ask if he wants to follow up?? so much more to complain about his help. Let me repeat, he is awesome!!!!
good doctor but lousy staff
Self-verified patient of Dr. Nelson A Sandoval - Posted on September 4th, 2016
this is a doctor with great medical expertise. however, he pays his staff very poorly and as a result they are rude, discourteous and unhelpful. do not be surprised if they never return phone calls, do not answer phone or keep you on hold for twenty minutes. their excuse is they are overworked and understaffed so doctor can keep all the money
Self-verified patient of Dr. Nelson A Sandoval - Posted on August 22nd, 2016
Dr. Sandoval is an excellent medical provider. He took his time to listen to my issues and took care of me. He is very professional and I would recommend him.
They need a new MA
Self-verified patient of Dr. Nelson A Sandoval - Posted on March 14th, 2016
So I had previously gone to this doctor because he was recommended, even though he is on the other side of town. I made an app with him because I felt tired all the time after a long hike. It took three weeks to get me in. He came in and looked at my eyes, said I have allergy related Conjunctivitis and he would prescribe me something. So I took my script happily to the pharmacy. On the drop label it does not say when to stop taking them. The pharmacist said the doc did not clarify, so she did not know. The medication was a steroid as well as an antibiotic, and after a week or so my eyes were not tired, but I had blurry vision, they were still red, had headaches, and sensitive to light. I ended up calling the MA, Alma to see if she could talk to Sandoval and advise me. I left her two messages last week and still have heard nothing. I ended up stopping the medication after ten days. Today I was supposed to go back to get blood drawn from the MA. I called ahead because there is really bad construction in my area I was not aware of. I told them I was running late, so would they keep my app or should I reschedule. She told me to come in. I was ten min late, but they had me sit there for 35 min. Apparently they gave away my app. I ended up leaving. My eyesight has been blurry for a week and it is seriously depressing. I called an optometrist and hope they can tell me anything since its about time to get my eyes checked anyway...Maybe they can recommend an ophthalmologist or something.
Self-verified patient of Dr. Nelson A Sandoval - Posted on December 16th, 2015
I have been seeing Dr. Sandovol for nearly 20 years. Personally, he is a very capable and caring doctor. He friendly, gets to the core of the problem quickly and prescribes the proper medication. His staff over the years has deteriorated. Most are students at a local college. Generally they are not trained in customer service. They often approach rudness in contacts with patients. The blame lies with the mess that has been created by the government, and not the fault of Dr. Sandovol. Unfortunately, the patients get a less than they want. Dr. Sandovol is frustrated with what he sees, but is powerless to change the system.
Wonderful Doctor. Definitively a Keeper!!!
Self-verified patient of Dr. Nelson A Sandoval - Posted on April 26th, 2013
Great doctor!!! When I got to my appointment I didn't have to wait long to see him, he was very professional, very pleasant and very knowledgeable. Hes spent a good amount of time with me making sure he got to know my specific situation well and that he answered all my questions. Very accurate with diagnosis and made sure I knew all my options so I could make an educated decision. He is very clear and very helpful. The staff; it's a different story. Unprofessional and not helpful but I think I'm willing to sacrifice given that he is such a great doctor, the kind that are very hard to find.
Self-verified patient of Dr. Nelson A Sandoval - Posted on August 2nd, 2012
Excellent physician,Very poor office staff:can't get answers to the simplest questions regarding upcoming appointment, can't get a call back from office staff with test results over a 6 week period, no response for records despite sending signed HIPPA release.Again, excellent physcian being very poorly served by staff.
Self-verified patient of Dr. Nelson A Sandoval - Posted on February 26th, 2011
Reasonable doctor; especially suitable for those without insurance as he apparently discounts for them. Has reputation of being competent. Not the best bedside manner; does not spend much time with patient but with insurance reimbursements as they are, which doctor does? But does ask if you have any questions and answers them all. Never seem him wash his hands though every room has sink and soap. I have seen this doctor twice. The first time my appointment was for 9 am; I arrived at 8:30; did not see doctor till 10am; left at 11 am. Second time was better; appointment was 4:45 pm; arrive at 4:36pm; saw doctor by 5 pm and left by 5:30 pm. Does not have licensed nurse or physicians assistant and front office has only one receptionist so she is overworked and difficult to get thru to office on phone to schedule appointments, etc. All is all, average experience; anything more is probably expecting too much with insurance reimbursement rates as they are, all doctors have to rush thru large number of patients so that will inevitably compromise the amount of time they can spend with a patient and the quality of care. You get what you pay for. He correctly diagnosed all my ailments and did not overmedicate; is considerate of price sensitive patients.
The Very Best!
Self-verified patient of Dr. Nelson A Sandoval - Posted on September 7th, 2009
Terrible!!! Terrible!!! Terrible!!!!
Self-verified patient of Dr. Nelson A Sandoval - Posted on May 10th, 2009
A complete jerk. I was the only patient in the building. I waited 45 minutes and walked out. Arrogant!
Self-verified patient of Dr. Nelson A Sandoval - Posted on October 26th, 2017
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