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Nicolle Serena Underwood, MD

Obstetrics & Gynecology
4.4
14 Write a Review
Newport Beach, CA 92663 (2 other locations)
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(949) 644-2722

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Quick Facts

Patients’ Perspective

  • Easy scheduling
  • Trusted diagnosis
  • Good bedside manner
Based on patient feedback. Read the reviews

About Nicolle Serena Underwood MD

Nicolle Serena Underwood, MD is a health care provider primarily located in Newport Beach, CA, with another office in New York, NY. She has 13 years of experience. Her specialties include Obstetrics & Gynecology.

Nicolle Underwood has received the following awards:

Rating Overview

14 Ratings with 7 Comments

The overall average patient rating of Nicolle Serena Underwood is Great. Nicolle Serena Underwood has been rated by 14 patients. From those 14 patients 7 of those left a comment along with their rating. The overall rating for Nicolle Serena Underwood is 4.4 of 5.0 stars.

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Locations

Dr. Nicolle Serena Underwood has 3 locations

Pacific Womens Healthcare Associates 500 Superior Ave Ste 310 Newport Beach, CA 92663
(949) 644-2722
ACCEPTING NEW PATIENTS
Mount Sinai Doctors West Care Obstetrics & Gynecology 50 W 77th St Frnt 2 New York, NY 10024
(212) 579-6000
ACCEPTING NEW PATIENTS
West Care Medical Associates 50 W 77th St New York, NY 10024
(212) 579-6000

Specialties

Dr. Nicolle Serena Underwood has the following specialty

Reviews

Showing 8 of 14

The best of the best

She’s delivered two (almost 3) of my babies so far and I wouldn’t trade her for anyone else. She goes above and beyond and really cares about her patients.

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Caring and thoughtful

I had a doctor that I had gone to for years. Due to change of job and insurance coverage change I had to find a new doctor. Dr. Underwood was a recommendation from a friend. I thought, if she comes with a recommendation she must be good. She has great patience and explained everything thoroughly.

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Brilliant, caring, forthright

Very impressed by Dr Underwood and grateful to be in her care. I recently copied her on bloodwork ordered by another doctor. Even though I was behind schedule for my annual checkup and had only seen her twice before, dr Underwood actually reviewed the test results I copied to her, noticed something that concerned her, and personally called me to leave a detailed voice message on my private line. I have NEVER before received a response from a doctor copied on any test. I’m astounded. Dr Underwood is on the job. Thank you, doctor!

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Horrible doctor

I was a patient of Dr Worsch for 20 years. Dr Worsch was amazing. When she retired I was told I had to see the person who replaced her, Dr Underwood. I went in for an appointment and have never been treated so poorly. She was patronizing and incredibly hostile and even after an exam where she said she thought I had a lump in my breast refused to send me to a mammogram because I wasn’t 40 yet (my 40th Birthday was 2 weeks away). When I insisted she went off. I needed up contacting the breast care center at Hoag and they finally got the approval through. I I asked to be switched and was told no. After fighting that decision I received a call that the change of doctor was approved. However when I went to schedule again there was no record of the change. After two calls and waiting over 3 days with no response decided to go elsewhere. After being a happy patient for 20 years it is very disappointing that they would hire such a horrible doctor.

Non communicative, doesn't care about patients

Nicolle Underwood is the worst doctor I've ever encountered, and I work in the health care industry. I went to her for my first pregnancy and regretted it almost immediately; however I wanted to trust her and give her hte benefit of the doubt. She rushes through appointments, doesn't review or follow up with test results, neglects to look over important milestones during a pregnancy such as the anatomy scan, and overall is just very frazzled and unorganized. She's not smart and her education is a reflection of that. I recommend all pregnant women to stay away from this incompetent doctor who really should not be in practice.

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Four Stars

Five Stars

Excellent experience!

Very comfortable doctor to work with, pleasant and thorough. I have seen her twice, once for an initial visit (to which I was seen right on time). And the second for a surgical/procedure in an outpatient clinic. She is gentle and seems knowledgeable. I did happen to look at her reviews while she was practicing in New York and they were outstanding. I am grateful she has carried her services to us on the west coast now.

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Awards

3 Awards

  • Compassionate Doctor Recognition (2017, 2016)

    Compassionate Doctor Recognition Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award (2018, 2017, 2016)

    Patients' Choice Award Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award (2018)

    On-Time Doctor Award Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

Education

13 Years Experience

St Lukes Roosevelt Medical Center

Residency

Sidney Kimmel Medical College At Thomas Jefferson University

Graduated in 2009

Dr. Nicolle Serena Underwood Accepts the Following Insurance

  • Aetna Choice POS II
  • Aetna Choice POS Open Access
  • Aetna Elect Choice EPO
  • Aetna HMO
  • Aetna Managed Choice POS Open Access
  • Aetna NYC Community Plan
  • Aetna Savings Plus of CA
  • Aetna Signature Administrators PPO
  • Aexcel PPO
  • Anthem Advantage HMO
  • BC CA California Care Small Group HMO
  • BCBS Blue Card PPO
  • BCBS MA Blue Care Elect PPO
  • BCBS MA Preferred Blue PPO
  • Blue Cross CA PPO Prudent Buyer Small Group
  • Blue Cross CA Advantage PPO Preferred DirectAccess Plus
  • Blue Cross CA California Care Large Group HMO
  • Blue Cross CA PPO Prudent Buyer Individual
  • Blue Cross CA PPO Prudent Buyer Large Group
  • Blue Cross CA Select Plus HMO
  • Blue Cross CA Select PPO
  • Blue Shield CA Access Plus HMO
  • Blue Shield CA Access Plus Savenet
  • Blue Shield CA Bronze 60 PPO SHOP
  • Blue Shield CA Bronze Full PPO 4500
  • Blue Shield CA Local Access Plus HMO
  • Blue Shield CA Platinum Access+ HMO 25
  • Blue Shield CA Platinum Local Access + HMO 25
  • Blue Shield CA PPO
  • Blue Shield CA Silver 70 PPO
  • Blue Shield CA Trio ACO HMO
  • BS CA Platinum 90 PPO
  • CDPHP New York State of Health - Small Business
  • CDPHP PPO
  • CIGNA HMO
  • CIGNA LocalPlus
  • CIGNA Open Access Plus
  • CIGNA PPO
  • Cigna Southern CA Select
  • Classic
  • Empire HMO Bronze Individual via Exchange
  • Empire Prism EPO Blue Priority
  • First Health PPO
  • Health Net CA HMO
  • Health Net CA HMO Employer Group
  • Health Net CA Individual and Family PPO
  • Health Net CA PPO
  • Health Net PureCare HSP Individual and Family Plans
  • Health Net PureCare One EPO Individual & Family Plan
  • Highmark Community Blue PPO
  • MEDICA CHOICE WITH UNITEDHEALTHC
  • Multiplan PPO
  • Oscar Insurance CA
  • Oxford Freedom
  • Oxford Liberty
  • Oxford Metro
  • PHCS PPO
  • UHC Choice Plus POS
  • UHC Navigate HMO
  • UHC NAVIGATE PLUS POS
  • UHC Navigate POS
  • UHC Nexus Open Access
  • UHC Options PPO
  • UHC SV Flex Tier 3

More about Dr. Nicolle Serena Underwood

Dr. Underwood graduated from the Sidney Kimmel Medical College At Thomas Jefferson University in 2009. She works in Newport Beach, CA and 2 other locations and specializes in Obstetrics & Gynecology. Dr. Underwood is affiliated with Mount Sinai Roosevelt Hospital.

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