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Dr. Nirmal S Rai Is this you?

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6 Ratings • 1 Comment

2.9
  • 2
  • 0
  • 1
  • 1
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Quality Rating

Neutral

Wait Time
30 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 6 of 6 Ratings

Horrible

Absolutely the worst customer service of any medical clinic! Complete disregard for patients concerns. They forget to call in prescription, won't answer the phone, won't return calls and don't follow through with referral to specialist. Then don't have the courtesy to let the patient know the status even after patient made repeated requests. Only after being reported to BBB did the doctor respond and denied any mistakes by his staff. Going to this clinic is a mistake!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
40.0 minutes
Full Review Rating Breakdown
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