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Have you seen Dr. Norberto Torres-Otero?
Posted on January 11th, 2016
Posted on May 1st, 2015
does not grasp the importance of returning calls back to patients/customers and insurance companies. failed the class about customer comes first and that regardless he is providing a service. by the way one has to pay parking if you see Dr. Norberto
Posted on February 13th, 2012
I made an appointment a week before of my appointment and theyCall me an hour before, telling me that the doctor had an emergency that all the appointments are cancel but I told them that a took a day off from work if they can do something about it and what if i make another appointment and the doctor has an emergency Again ? And the secretary told me that they can't do anything about it and if the doctor has an emergency that they would cancel the appointments againg . They don't follow policy or they don't have one . IM VERY disappointed
Posted on October 3rd, 2014
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