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Dr. Norberto Torres-Otero Is this you?

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6 Ratings • 3 Comments

3.2
  • 2
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  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
26.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 6 of 6 Ratings

Great

Posted on January 11th, 2016

Great guy, great staff, great experience.

Easy Appointment
Promptness
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response!!!! 101

Posted on May 1st, 2015

does not grasp the importance of returning calls back to patients/customers and insurance companies. failed the class about customer comes first and that regardless he is providing a service. by the way one has to pay parking if you see Dr. Norberto

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Unreliable doctor!!!!!!

Posted on February 13th, 2012

I made an appointment a week before of my appointment and theyCall me an hour before, telling me that the doctor had an emergency that all the appointments are cancel but I told them that a took a day off from work if they can do something about it and what if i make another appointment and the doctor has an emergency Again ? And the secretary told me that they can't do anything about it and if the doctor has an emergency that they would cancel the appointments againg . They don't follow policy or they don't have one . IM VERY disappointed

Wait time
60.0 minutes
Easy Appointment
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Five Stars

Posted on September 27th, 2017

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
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One Star

Posted on January 11th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on October 3rd, 2014

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