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Dr. Norman Castillo Is this you?

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4 Ratings • 2 Comments

3.3
  • 2
  • 0
  • 0
  • 1
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
12.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 4 of 4 Ratings

Kind and Knowledgable

Posted on March 25th, 2013

With regards to the previous reviewer I have to disagree. Every time I've gone in I've had my vitals checked and my chart updated with weight, blood pressure, heart rate, O2sat. I imagine it has to do with your chart whether they feel it's necessary at any given office visit to take certain measurements. If you come in for a cough, they probably don't go around sticking their fingers up your youknowwhat, etc.. With regards to his ability, Norm has more experience in his little finger than most doctors in their entire careers. And for the couple of times he hasn't known exactly what course of treatment to apply, he has known experts to refer patients to who are highly regarded in their fields. A#1 wish he wasn't retiring/retired.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Computer Doc

Posted on November 29th, 2009

Spends most of office visit looking at his computer. Rarely makes eye contact. Neither he nor his staff take vital signs.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Posted on July 21st, 2014

One Star

Posted on May 25th, 2014

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