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Dr. Norman R Richards II Is this you?

About Dr. Norman R Richards II

Dr. Norman R Richards II, MD is a Doctor primarily located in Madison, WI. He has 33 years of experience. His specialties include Urology. He speaks English.

Rating Overview

18 Ratings with 6 Comments

The overall average patient rating of Dr. Norman R Richards II is Good. Dr. Norman R Richards II has been rated by 18 patients. From those 18 patients 6 of those left a comment along with their rating. The overall rating for Dr. Norman R Richards II is 2.7 of 5.0 stars.

Mapbox Map of Dr. Norman R Richards II

Primary Address

Dean Clinic

1821 S Stoughton Rd
Madison, WI 53716
Get Directions

Specialties

Dr. Norman R Richards II has the following 1 specialty

  • Urology

    A urologist is a physician who specializes in diagnosing and treating conditions affecting the male reproductive system, as well as the urinary tracts of both males and females.
    These doctors cover the kidneys, ureter, urinary bladder, adrenal glands, urethra, and the male reproductive organs which include the testes, epididymis, vas deferens, seminal vesicles, prostate and penis. Some common disorders that urologists treat are urinary tract infections (UTI), stress incontinence, benign prostatic hyperplasia, kidney stones, erectile dysfunction, kidney cancer, prostate cancer, testicular cancer, and cystitis. These urological specialists also perform vasectomies and vasectomy reversals.

  • Expertise

    7 Expertise

  • Erectile Dysfunction (ED)
  • Kidney Stones
  • Prostate Cancer
  • Overactive Urinary Bladder
  • Bladder Issues
  • Prostatitis
  • Urologic Emergencies

Reviews

Showing 5 of 18

Bedside Manner?

I guess the question is what does one expect of a doctor? Unlike the service industry, for example, a doctor has something to offer more than service. And with that said, Dr. Richards was efficient, relatively painless and seemed to get the job done. On the other hand, as has been pointed out many times, his bedside manner was atrocious. Does that matter? I don't know, but I went in for a vasectomy, and I was, I think, understandably nervous; however, Dr. Richards did nothing to allay my nerves. Even worse, here is a snippet of conversation with him: "Are you soldering?" "It's cauterizing. Soldering is what you do with electrical wires. An English teacher [I am a HS English teacher] should know the difference." Apparently his version of a bedside manner is to try to make his patients feel stupid. Anyway, I guess the job got done, but if you want to have as reassuring a doctor's visit as is possible--after all, if you're going to a doctor, you're probably going to be nervous in some capacity--Dr. Richards will instead act like an arrogant jerk, which is hardly reassuring. So take it for what it's worth.

Wait time
5 minutes
Easy Appointment
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Spends Time with Me
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Full Review Rating Breakdown
He Should Have His Right To Practice Medicine Taken Away

Doctor Richards should have his right to practice medicine taken away. He is haughty, condescending, abrupt and impersonal. He speaks quickly, does not listen and acts as if you are wasting his valuable time. He came into the room, typed his password information into the computer, told me he had reviewed my recent trip to the emergency room and that I was fine. He then received a cell phone call, excused himself and never came back. I was not examined in any way, nor asked if I had any concerns or even if I was feeling better. He spent less than six minutes with me. My urine at the time was bright orange and I later found out that I not only had a bacterial infection, but had Hemolytic Anemia and Splenic Cancer, no thanks to him! DO NOT let anyone you care about go to this man!

Wait time
15 minutes
Easy Appointment
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Full Review Rating Breakdown
I'd rate as a zero but that is not possible.

Wife was seen for all of 6 minutes and the Doctor didn't speak with her as one would expect. Short contact which left wife wondering why this guy is even allowed to practice. Avoid and seek a real caring Doctor. On ratings I wish that no star was possible.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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One Star

My husband just went through a Lithotripsy procedure under the care of Dr. Richards. He seemed as though he had better things to do than explain our options to deal with my Husband’s kidney stone. As my Husband was about to be put under general anesthetic, Dr. Richards took that opportunity to tell my Husband that his PSA level was at 7.5 and was something that needed to be addressed. This left my Husband’s last thought before going under that he may have cancer. When Dr. Richards visited with me after the procedure, he very hurriedly explained that he did the procedure but there was no way to know if It was successful until the follow-up appointment when another x-ray would be taken and rushed out of the room giving me no opportunity to ask any questions. We have rescheduled all of my Husband’s follow-up appointments with another Urologist.

Wait time
5 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Full Review Rating Breakdown
Very poor

My experience(s) with this doctor have been uniformly bad. Lengthy, lengthy wait time after being called to the exam room (on more than one occasion, I had to get re-dressed and leave after the doctor hadn't appeared for 45+ minutes.) Once he arrives, gives the impression that you are wasting his previous time. If any other choice exists for this specialty, I urge you to use them.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    33 Years Experience

  • Vanderbilt University School Of Medicine

    Graduated in 1985

  • University Of Wisconsin Hospital

    Residency

  • Accepted Insurance

    Dr. Norman R Richards II accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Access PPO
    • Anthem Blue Preferred HMO
    • Anthem Blue Preferred Plus POS
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL PPO
  • Multiplan
    • Multiplan PPO
  • United Healthcare
    • UHC Options PPO
  • WPS
    • WPS Group
  • View by Location

Locations & Directions

Dean Clinic, 1821 S Stoughton Rd, Madison, WI

Video

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