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Dr. Norvin I Ona Is this you?

About Dr. Norvin I Ona

Dr. Norvin I Ona, DO is a Doctor primarily located in Lawrenceville, GA. He has 27 years of experience. His specialties include Family Medicine. Dr. Ona has received 2 awards. He speaks English.

Rating Overview

53 Ratings with 18 Comments

The overall average patient rating of Dr. Norvin I Ona is Great. Dr. Norvin I Ona has been rated by 53 patients. From those 53 patients 18 of those left a comment along with their rating. The overall rating for Dr. Norvin I Ona is 3.9 of 5.0 stars.

Mapbox Map of Dr. Norvin I Ona

Primary Address

Physicians Pointe

1925 Old Peachtree Rd NE
Lawrenceville, GA 30043
Get Directions

Specialties

Dr. Norvin I Ona has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Norvin I Ona has the following 7 expertise

  • Influenza
  • Immunization
  • Contraception
  • Family Planning
  • Weight Loss
  • Check-up
  • Weight Loss (non-surgical)

Dr. Norvin I Ona has 0 board certified specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Reviews

Showing 5 of 53

Professional and caring.

I went back to dr. Ona after three years of doctors who did not care much. Dr. Ona is a fine doctor who is upfront and honest. He has always given me top notch care. Dr. Ona and his excellent staff listens and has compassion . I and my husband wish other doctors took a lead from him. I trust him .

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Dr Ona is wonderful, staff on the other hand...............

Dr Ona himself is great. Great Bedside Manner and a good Dr. His staff disappoints on every occasion though. I have been going to Dr Ona for years and have been going to him even though I moved 20 miles away. In trying to schedule an appointment for blood work (RX Refills) almost 2 weeks in advance, was told they had no appointments available and I would have to walk in, which I did. It took me 3.5 hours to see the Dr. His front office staff has no friendliness to them at all. They just ask the questions and go through the motions. None of them smile. The main issue I have had on just about every occasion is the office failure to call in my RX once I have gone in for my blood work. On every occasion, I wait a few days then check with the pharmacy, then have to call the Dr office to get them to call it in. The patient should not have to follow up with the Dr office to ensure they are doing their jobs. This is a consistent issue with this office. I have also had this problem where the pharmacy sends the Dr office a request for the refill and they get no response. As such, I end up calling the Dr office again to ask when they are going to send in the refills. Its become such a constant issue now (for years) that I decided to post a review.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Patient

Dr. Ona has a great sense of humor and wonderful manner! He takes his time with you, no feeling of being rushed, and is very attentive to your questions and needs. Everyone was professional and courteous .

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Sick

I have been to Dr Onas office several times over the past 3 years. Dr Ona himself is very kind and caring. The more time goes on though, the harder it is to see him. I was there two days ago and waited over two hours, and finally saw a PA FOR 2 min! While waiting I was in severe pain, I asked the front desk several times how much longer and they were very rude. St one point I felt I may have been seen more quickly at the ER, so I asked for a refund on my co pay, which is collected first thing. After I asked, the front desk was very quick to say "ok" ( my husband talked me into stAying) when I finally got seen by the PA, she told me it was very important that I immediately go get an ultrasound of my abdomen. I went, got it done and they assured me that I would hear the results by that evening. Well... 3 calls and two days later and nothing!! I will NOT be giving Dr Onas practice another chance!!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
One Star

Run away as fast as you can! This office billed my insurance for a surgical procedure for a office visit! Of course my insurance refused to pay, so they sent me a bill! Called office told them the charges were ridiculous! Told me to pay immediately, ask them to resubmit with proper ICD9 codes to my insurance, (meaning resubmit with the right procedure/charges)...they refused to resubmit! Next week I got a letter saying I had been turned over to collections, following that got calls from collection agency! Horrible business practices! Unethical! Please do not trust your health to this office, their main concern seems to be overcharging and ripping people off! RUN!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Top 10 Doctor - City

    Top 10 Doctor - City (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Education

    27 Years Experience

  • Nova Southeastern University

    Graduated in 1991

  • Medical College Of Georgia

    Residency

  • Accepted Insurance

    Dr. Norvin I Ona accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Open Access POS Alternate Network
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Georgia
    • BCBS GA Blue Choice HMO
    • BCBS GA Blue Choice PPO
    • BCBS GA Blue Open Access POS
    • BCBS GA BlueChoice Option POS
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry CoventryOne - GA
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Physicians Pointe, 1925 Old Peachtree Rd NE, Lawrenceville, GA
  • Similiar Doctors

    Dr. Norvin I Ona is similar to the following 3 Doctors near Lawrenceville, GA.