Dr. Eleanya Ogburu-Ogbonnaya, MD

I have been waiting 6 days for one of my medications, I have called daily and assured by staff it would be taken care of, still no medication today. I was told Dr. O was back in office today, but was extremely busy. Still again no medication.

Let me say that Dr O is a good Dr. Having said that, I'm sitting in the waiting room 3days after my appointment waiting for prescriptions to be sent. After calling a dozen times over 3 days and being told that they will be sent, still no response. If you have any other option than this place to get your pain meds, use it!

This office is totally unprofessional, unethical and completely lacking in both compassion and proper care of their patients. There is a lack of adequate communication between doctors, staff and patients. Prescriptions are often relayed to the wrong pharmacy, if sent at all, causing a delay in the filling of urgently needed medications. Not to mention having to wait to be seen by the doctors from 1-4 hours. Inadequate in both care and concern for patients welfare. Office is as dirty and filthy as can be both inside and out; furnishings and equipment appear to have been donated.

The worst experience I've ever had at a doctor's office one hand does not know what the other is doing. I went there to see a neurologist I seen a neurologist the first day and then all of Zane was regular doctors which I did not know they were just doctors I spent six weeks trying to get meds that I need it for my condition that is uncalled for

Dr. Ogburu is a caring, exceptional physician. He has always gone above and beyond to help his patients. We are truly grateful for him and his practice!

I've been a patient of Dr. Ogburu for many years. Though he does at times have difficulty finding quality staff members, as a physician, there is NO better! I am so grateful for his kindness, compassion and is zealous in finding ways to genuinely help his patients!

I READ ALL OF THE NEGATIVE COMMENTS, WHEN I WAS REFFERED TO THIS PRACTICE. I WAS DESPERATE FOR ANSWERS FOR WHAT HAPPENED TO ME (POSSIBLE MINI STROKE), I FIGURED I WOULD ATLEAST GO SEE FOR MYSELF! WRONG DECISION IT HAS DELAYED MY CARE AND DIAGNOSIS. THE STAFF IS BEYOND A JOKE! THE OFFICE IS STRAIGHT UP GHETTO, NO SIGNAGE THAT YOU ARE EVEN IN THE RIGHT PLACE. STAINED CHAIRS (FROM WHAT I DONT KNOW), RUN DOWN RUSTED OUT BATHROOMS! I HAD TO FILL OUT 30 PAGES OF PAPERWORK ( OPIATE ABUSE, WEIRD QUESTIONARES). I WASNT EVEN SEEN BY THE DOCTOR FOR 3.5 HOURS! I FIGURED WELL HE ORDERED THE CORRECT TESTING FROM WHAT I HAD SEEN, BUT TRIED TO PUT ME ON ALL THESE MEDS FOR ISSUES I AM ALREADY BEING TREATED FOR! I GO TO LEAVE AND I AM STANDING AT THIS LARGE DESK WITH 4 WOMEN BEHIND IT CUTTING UP, BEING SILLY PAPERWORK STACKED EVERYWHERE AND OTHER CRAP WITH IT! THEY SAID THEY WILL CALL ME WITH MY REFFERAL INFORMATION FOR THE ADDITIONAL TESTING ORDERED. AFTER 2 WEEKS, I STILL HADN'T HEAR ANYTHING! I… CALLED AND LEFT A VOICEMAIL (CAN NEVER GET ANYONE ON THE PHONE) ON THE APPOINTMENT LINE (DIDNT KNOW ANOTHER EXT), NO RETURN CALL! CALLED A FEW DAYS LATER AND WAS TRANSFERRED TO THE LADY WHO DOES REFFERALS GOT HER VM, NO SUPRISE NO CALL BACK. WAITED A COUPLE MORE DAYS, LEFT ANOTHER VM ON THE REFFERALS LINE, NO CALL BACK. FINALLY, I CALLED AND DEMANEDED TO SPEAK TO THE OFFICE MANAGER, I WAS PLACED ON HOLD SHE WAS ON THE PHONE. THEN SENT DIRECTLY TO HER VM- GUESS WHAT NO- CALL BACK! I GET A TEXT THAT MY FOLLOWUP APPOINTMENT IS NEXT WEEK, I CALLED AND TOLD THE APPT LINE, WHY SHOULD I FOLLOW UP, YA'LL HAVENT EVEN SENT OUT THE REFFERALLS FOR THE TESTING THE DOCTOR ORDERED! SHE SAID YOU WANT TO CANCEL? UM.....YES, WHATS THE POINT OF FOLLOWING UP, IF HE DOESNT HAVE THE INFORMATION NEEDED. OK, I WILL CANCEL THE APPOINTMENT! NOW MIND YOU THIS HAS ALL BEEN OVER A MONTHS TIME PERIOD! IF YOU CARE ABOUT YOUR HEALTH AND YOUR LOVED ONES, DO NOT GO TO THIS PRACTICE! I HAVE TO NOW WAIT FOR ANOTHER REFFERAL AND START ALL OVER PRAYING, NOTHING ELSE HAPPENS! I DONT SEE HOW MIDLANDS NEURO AND PAIN IS STILL IN BUSINESS!

The wait is 2 to 3 hours before seeing the doctor. Very unorganized and not nice, pleasant staff. The patient should be the number one. Didn't get that kind of feeling from this practice.

Doc is wonderful. I love going to his office.

Walking into the building you are hit with a wave of mildew smell. Fill out approximately 30 pages of poorly worded questions. When I was called back I was taken to a room with an EMG machine, a house mattress (not a hospital bed!), and dirty rug that looks like it was purchased at Walmart. Before I met with the doctor and even completed the forms the girl wanted to preform an EMG. Before knowing any of my medical history, they planned on sticking me with needles in an unsanitary room. Thankfully I know my medical history and refused the test. As we waited for the doctor to talk to us we could hear every word being said in the waiting room. I had a horrible feeling about the place and decided to leave. I told someone I was leaving and they told the doctor. He kept saying make sure they fill out the paperwork. I feel he was just trying to Bill insurance for unnecessary test with no regard for the patient.