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About Dr. Olga F Swanson
Dr. Olga F Swanson, MD is a Doctor primarily located in Houston, TX. She has 13 years of experience. Her specialties include Obstetrics & Gynecology. Dr. Swanson is affiliated with CHI St. Luke's Health - Baylor St. Luke's Medical Center. She speaks English.
Dr. Olga F Swanson has the following 1 specialty
- Obstetrics & Gynecology
Dr. Olga F Swanson has the following 11 expertise
- Women's Health
- Birth Control
- Child Birth
- Pelvic Exam
- Menstrual Pain
- Pap Smear
- Hot Flashes
Dr. Olga F Swanson is Board Certified in 1 specialty
See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.
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I cannot say enough good things about Dr. Swanson, she is very attentive, very knowledgeable, and very competent. However, sometimes all that just isn't enough to deal with non responsive or aloof staff. I've been a patient for several years and after being very selective about my healthcare provider have become discouraged by the interaction or lack there of with her office staff. If you call to speak to the nurse or the doctor it is because you have an issue or you seek medical attention. I especially do not call just to call. If I strike out multiple times, then chances are I am not going to continue on this path. What a shame that good doctors lose patients because their vision for their practice does not line up with that of their front reception staff.
I am a new patient to your clinic and unfortunately, that is the last appointment I will have with your clinic â primarily due to your staff. On first visit, I was refused the HIPPA form â but only given the last, signature page of the form. When I asked for it (because I canât sign something stating that I have read and understood it without having received it) I was not given the form but instead given an excuseâ¦âbut itâs 8 pages long and we would have to print it outâ. Really?? Itâs illegal not to provide it. So provide it and stop complaining about the paper. Then, I had an appointment and arrived 10 minutes early to fill out any paperwork but wasnât seen for 45 more minutes after my appointment time. The visit with you went well and I liked you. Then came my test results. I had pap smear and blood work for FSH and glucose. The nurses called and said everything was ânormalâ. I was interested in the blood work results so asked for the actual numbers. The nurse said âI can have the doctor call insteadâ â I agreed and waited 2 days. I heard nothing so I called back asking to please speak to the doctor regarding the results and what it meant. I told the lady that I had test results return and wanted to know what they meant for me. Instead of asking âwhat is your nameâ she asked âwhat is the patientâs nameâ? We had been talking a while. We are people and that is insulting. Iâm talking to her like a normal human and sheâs treating me as a number. Rude, unprofessional, and uncalled for. 100%. She came back online and said âthey are normal â the numbers are normal.â After probing for more information on the actual numbers she put me on hold and came back and said âthe glucose is elevated but everything else is normalâ. What is ânormalâ? I asked to speak to the doctor again and was denied. She said you had left for the day already (at 115pm) and would not be back until the 28th. When I logged onto my portal to get some information â I see that the FSH isnât even returned yet. Your staff just lied to me and said it was ânormalâ. Iâm sorry but this is being posted on your review sites. Itâs atrocious behavior of your staff. And if they delete this email without letting you read it, Iâm sure you get the review notifications when I post it and will read it anywayâ¦because any future patients certainly will. Best regards and good luck, Signed: Lost this Patient
Dr. Swanson is affiliated (can practice and admit patients) with the following hospital(s).
13 Years Experience
Wayne State University School Of Medicine
Graduated in 2005
Dr. Olga F Swanson accepts the following insurance providers.
BCBS Blue Card
- BCBS Blue Card PPO
- BCBS TX Blue Advantage HMO
- BCBS TX BlueChoice
- BCBS TX HMO Blue Texas
- CIGNA HMO
- CIGNA Open Access Plus
- CIGNA PPO
- Humana Choice POS
- Humana ChoiceCare Network PPO
- Humana HMO
- Humana HMO Premier
- Humana National HMO
- Humana National POS
- Humana Preferred PPO
- UHC Choice Plus POS
- UHC Navigate HMO
- UHC Navigate POS
- UHC Options PPO
Locations & DirectionsOlga Flomin Swanson Md, 427 W 20th St, Houston, TX
Dr. Olga F Swanson is similar to the following 3 Doctors near Houston, TX.