About Dr. Olivia C Liao MD

Dr. Olivia C Liao, MD is a Doctor primarily located in Lexington, MA. She has 29 years of experience. Her specialties include Ophthalmology. She speaks English.

Dr. Liao has received 1 award.

Rating Overview

13 Ratings with 8 Comments

The overall average patient rating of Dr. Olivia C Liao is Good. Dr. Olivia C Liao has been rated by 13 patients. From those 13 patients 8 of those left a comment along with their rating. The overall rating for Dr. Olivia C Liao is 3.2 of 5.0 stars.

Location

get directions LEXINGTON EYE ASSOCIATES INC
21 Worthen Rd Ste 3
Lexington, MA 02421

Specialties

Dr. Olivia C Liao has the following 1 specialty

  • Specialty Expertise

    Dr. Olivia C Liao has the following 9 expertise

  • Macular Degeneration
  • Cataract
  • Diabetic Retinopathy
  • Glaucoma
  • Vision Issues
  • Eye Pain
  • Eye Exam
  • Lasik Surgery
  • Blindness

Reviews

Showing 5 of 8

Used to be kind and friendly

She is a little different now.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Competent but Harsh mannered

Was incredibly unkind and blamed elderly lady for being late when in fact it was the website that said the office was not yet opened. So unkind, frustrated to explain questions; the elderly lady is nervous to go back to her and doesn't trust her care. Switching.

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Very Professional, calm and understanding

Always very pleased with office visits, never rushed and very accommodating

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Terrible expereince with Dr. Liao

When she talked to her patient, her attitude was very aggressive, no much explanation, just yes or no. She doesn't dress as a professional physician should dress, she looked disorganized and unclean--making me uncomfortable when she touched my eye. She rushed patient out, not answering questions directly. I would not recommending Dr. Liao.

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Unacceptable attitude from a doctor; terrible bedside manner

I would not recommend Dr. Liao under any circumstances. She is rude to her patients, refuses to answer their questions when they don't pertain directly to the reason for visit, and rushes them out of the office when she is running behind in clinic, regardless of whether the problem is solved or not. She uses medical jargon with little regard for patient understanding. I find her lack of professionalism to be unacceptable in the medical profession and personally offensive.

Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    1 Award

  • Castle Connolly Regional Top Doctors

    Castle Connolly Regional Top Doctors

    Castle Connolly is America's trusted source for the identification of Top Doctors. Their physician-led research team reviews and screens the credentials of tens of thousands of physicians who are nominated by their peers annually, via a nationwide online process, before selecting those physicians who are regionally or nationally among the very best in their medical specialties. Castle Connolly believes strongly that Top Doctors Make a Difference™.

  • Education

    29 Years Experience

  • Boston University School Of Medicine

    Graduated in 1990

  • Dr. Olivia C Liao Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA HMO Blue with Managed Care Behavioral Health
    • BCBS MA Preferred Blue PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

LEXINGTON EYE ASSOCIATES INC, 21 Worthen Rd Ste 3, Lexington, MA
  • Similiar Doctors

    Dr. Olivia C Liao is similar to the following 4 Doctors near Lexington, MA.

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