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Dr. Otis Jones Jr Is this you?

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12 Ratings • 1 Comment

4.0
  • 7
  • 1
  • 2
  • 0
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
31.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 12 Ratings

Most inefficient private practice I have seen thus far

Posted on August 23rd, 2013

There is a dearth of good hospitals in Brooklyn and Dr. Jones's private practice is NO exception. When you go for an appointment you have to practically clear your whole schedule as you spend the entire day waiting to be seen by Dr. Jones. Even after being seen, follow up care is extremely poor. We needed a referral for my grandfather who is in dire need of a home health aid and when I called to inquire about the form which was missing an integral piece of information I was told "tomorrow" for nearly a week. When I finally spoke with Dr. Jones he could give me no definitive answer as to when the form could be completed. When I stated that form only takes 3-4 minutes to complete and that not having the form has been at the expense of other family members missing work days and nearly 300 of missed pay time, he said "THEN YOU DO IT". Clearly if I were a doctor I would've completed the form myself. I am completely outraged that a doctor would say this when he knows that patients are at the mercy of their physicians regarding necessary paperwork. It is no less than an abuse of power to respond so insolently. I take great umbrage to his behavior and find him to be tactless and disrespectful. If there is no other solution a doctor could offer than to tell me to complete the form myself, he is one that doesn't have the social emotional intelligence to practice effective patient-doctor interactions. It's unnerving to know that not even private practices can be run efficiently.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on June 30th, 2017

Four Stars

Posted on May 19th, 2017

Five Stars

Posted on November 30th, 2016

Five Stars

Posted on August 23rd, 2016

Five Stars

Posted on December 16th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on November 21st, 2015

Five Stars

Posted on March 19th, 2015

Wait time
10 minutes
Easy Appointment
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Friendly Staff
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Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on February 10th, 2015

One Star

Posted on June 10th, 2014

Easy Appointment
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Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 29th, 2012

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on July 2nd, 2010

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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