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Dr. Pamela Courtney Is this you?

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23 Ratings • 3 Comments

3.7
  • 13
  • 2
  • 1
  • 1
  • 6

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
9.4 min

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Showing 12 of 23 Ratings

One Star

Posted on October 10th, 2017

I will start off by saying that she was a really good doctor for my husband! For me not so much! The first time I had her for myself she asked me why I was there when I was her physician assistant's patient. It didn't seem to matter to her that her PA was on vacation and I was sick, I should have wait to see the PA! Now she is my doctor and I've stayed with her more for my husband than myself because he didn't take change will! At my last office visit she wasn't happy with my numbers and informed me that if I didn't get things under better control I could be fired as a patient!!! I've decided to take matters into my own hands and found myself a new doctor. Once again I'm unhappy because her office is taking their sweet time to forward my records to my new doctor. It's been a month and a half since I filled out the forms at her office!!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on March 26th, 2015

Dr. Courtney is very easy to talk to and never makes you feel rushed.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Beware! You might waste their precious time!

Posted on July 4th, 2014

So, let's start with my confirming the awful appointment. Unfortunately my vehicle had broke down and at the time of confirmation I was unsure of a way to get there and said I would call back with my definite answer by days end. I called to say I would be able to keep the appointment and in return the response was, *pfft* "okay if we called this morning to confirm why are you calling?" I had to bite my tongue. Arriving to the appointment I went to check in. The receptionist saw me and not once gave me any kind of greeting she'd be with me shortly; after she finished dressing herself, put on her lipgloss, and my favorite....checked her CELL PHONE before giving any kind of acknowledgement I stood in her window patiently waiting for her pampering sesh to be over with to check in. Needless to say I knew who it was I confirmed with because the attitude didn't prance away as I was told about my co-pay and she didn't waste any time ripping it out of my hands either. On to the actual appointment. The medical assistant was courteous and I was pleased with her. She did her thing and told me the doctor would be in shortly. Mind you, the alloted time frame was 30 minutes. The doctor came in with only SEVEN minutes to spare. How do I know? She told me so! That was followed by the "let's hurry this up and tell me why you're here, I don't have all day." I'd try and explain things to her with her constant disruption telling me to hurry. Finally I got up and grabbed my things and said "I'm sorry I'm wasting YOUR time I can leave and come back." Her response? ! "Maybe you shouldn't come here and this isn't a good fit for you." Whoa! Hold your tongue doc! First off YOU were late coming into my appointment and told ME to hurry up, remember you reminded me YOU only had SEVEN minutes left to spend with me and that I had to hurry it up? Second....I pay you to listen to me not disrupt me and tell me to hurry it up because you went over the alloted time with the patient you saw before me. After this experience I WILL NOT be returning and can only hope I save others the grief you may cause her by wasting her time. Or better yet, might take away from the receptionist being on her phone. Beware!!

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Three Stars

Posted on October 26th, 2017

Five Stars

Posted on June 5th, 2017

Five Stars

Posted on March 29th, 2017

Five Stars

Posted on October 29th, 2016

One Star

Posted on October 25th, 2016

Four Stars

Posted on April 20th, 2016

Two Stars

Posted on March 9th, 2016

Five Stars

Posted on November 19th, 2015

Five Stars

Posted on October 30th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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