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Dr. Pankaj S Vaidya Is this you?

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14 Ratings • 1 Comment

4.6
  • 11
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
21.7 min

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Showing 12 of 14 Ratings

Great Doctor; Horrible Office Staff

Dr. Vaidya is terrific with our kids and has a great manner about him. We have young ones, so this is important. He is also not the kind of doctor who just orderes test after test to ring up the insurance bill, and is not going to over-prescribe drugs just because our kids are sneezing. When our youngest got real sick, he even followed up with a personal phone call a few days later just to check in. Who does that, anymore? What does stink is the office staff. They are largely incapable of anything technologically inclined (try faxing something to them and they'll pick up the fax line and say, "hello...hello...". Not just once. They basically don't get it. Also, they don't do email. And by that, I mean they literally don't know how to use email. And frankly, the staff just are not that nice. I got the feeling the doctor is stuck with these folks. It's not his practice (based on names on doors, and stuff). For the record, we wrote this review while the doctor was practicing at 3600 Leonardtown Rd. in Waldorf. If he moves practices or something, please disregard the office staff comments. The point of a doctor is medical. We'll deal with poor office staff in order to get a great doctor.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Five Stars

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
Full Review Rating Breakdown

One Star

Five Stars

Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr

Five Stars

Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
20.0 minutes
Full Review Rating Breakdown
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