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Dr. Parag M Phadke Is this you?

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7 Ratings • 2 Comments

3.3
  • 3
  • 0
  • 2
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  • 2

Quality Rating

Satisfied

Wait Time
13.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 7 of 7 Ratings

One Star

Whatever you do, do not go to Dr. Phacki in Gastonia. That is the most uncoordinated office I have ever seen in my life. I have been lied to, mislead, and over all disrespected. They have rude staff and I feel like Terry and I have just dodged a huge bullet by not letting this surgeon and his nimrod staff become who was supposed to be helping him. The surgery scheduler who I have yet to talk to seems to always been on lunch, she will not return your call. And even if she did it would take 10-14 days for that call to happen as "she's busy" (probably at lunch again). They are "in between" office managers so you'll have to talk to the director who will tell you 4 times that they're doing the best that they can and he runs 6 other offices so he's a busy man. The receptionist will lie to you about minuscule thing. But don't worry, because like the director told me, they are nationally recognized for their excellence.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

After surgery complete, very abrupt. No question time. No compassion.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

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Five Stars

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