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Dr. Parul Desai Is this you?

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14 Ratings • 2 Comments

3.7
  • 8
  • 1
  • 1
  • 1
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
36 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 14 Ratings

Knowledgeable, Professional and Personable

Posted on December 15th, 2016

Dr. Desai is an experienced talented doctor who saved my eyesight. She is an asset to the valley.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No follow up

Posted on April 27th, 2012

The office staff is great. Dr. Desai is nice, but she over-books. She did laser surgery on my eye and did not warn me the laser was about to start. Nothing was holding my head in place and I was so startled, I nearly moved. I called back in a few days and told them my vision, which had been perfect, was bad and I couldn't see. I was brought back in for another long wait. Dr. Desai said the surgery could NOT have affected my vision. (I guess it was just a COINCIDENCE that the vision, which had been fine for over 50 year just COINCIDENTIALLY went bad after she did the laser. They put me through several tests that kept me waiting in the office for half the day. When I asked when I would get the results, I was told it would be when Dr. Desai "gets around to it". She never did. That was a couple of months ago and I called repeatedly and asked for the results of the test or for someone to call back. No response.My honest opinion is that she will not follow through because she earned the big bucks on the laser surgery. Now I'm just a bother and she is ignoring me and hoping I will go away. I don't know what to do. And I now wonder if she performed an unnecessary laser procedure that has permanently affected my vision.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on August 3rd, 2017

Two Stars

Posted on June 27th, 2017

Five Stars

Posted on December 21st, 2016

Easy Appointment
Promptness
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Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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One Star

Posted on January 12th, 2016

One Star

Posted on September 28th, 2015

Three Stars

Posted on July 13th, 2015

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on March 21st, 2015

Five Stars

Posted on March 13th, 2015

Five Stars

Posted on February 7th, 2015

Five Stars

Posted on June 2nd, 2014

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