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Dr. Patricia Glenn Is this you?

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13 Ratings • 5 Comments

3.1
  • 4
  • 0
  • 4
  • 1
  • 4

Quality Rating

Satisfied

Wait Time
37.7 min
Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

CFO

Posted on May 6th, 2016

She is superb

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Overcharged Patient

Posted on June 13th, 2013

During my initial visit, the doctor had good bedside manners and she appeared to be effective during my visit. Despite the fact that I had to wait in the office/exam room for over an hour before the doctor came into my room. When I went to the restroom to leave a urine sample there was no soap to wash my hands. Also, I was surprised to see that the medical records were not electronic. The most memorable experience of my care is that the doctor incorrectly coded my lab report and I was charged and processed for lab work that was unnecessary. Additionally, the claim clerk on her staff referred my lab work to be completed at a venue that was out of network. Me and several other patients were denied coverage by our insurance carriers for the services done at the out of network venue. The most devastating part of the matter is that neither the office staff nor the doctor responded to any of my inquires regarding the incorrect coding or out of network referral. Since there was no return reply either via phone or mail to my complaints, I'm stuck with a bill for diabetes related claims but I am not a diabetic. Beware!!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Manager

Posted on March 26th, 2013

My company has been trying for the past 75 days to reach this office to obtain a patient record for life insurance. We are told to call back the staff is are too busy, they are out to lunch or office is closed. I will not recommend this office. Poor customer service.

Wait time
5 minutes
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This is a good doctor

Posted on October 11th, 2012

Dr. Glenn is very helpful and motivates you to have better health. She may take a long time to see you, being that a lot of patients are in line to see her, but your concerns are well addressed.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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She Save My Life

Posted on February 22nd, 2011

Dr. Glenn saved my life. When a surgeon refused to see me after he performed a procedure saying I needed to see my primary care physician. I went to Dr. Glenn immediately. I was admitted to the hospital only to learn I had a brain infection. She came to see me daily and got additional highly qualified physicians involved in my care. I was in the hospital for 10 days.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 26th, 2017

Two Stars

Posted on July 1st, 2016

Five Stars

Posted on May 5th, 2016

Easy Appointment
Promptness
Friendly Staff
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One Star

Posted on January 8th, 2015

One Star

Posted on November 10th, 2014

Four Stars

Posted on June 26th, 2014

Four Stars

Posted on June 10th, 2011

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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