Arrived at the doctors office with my father and the office staff was unable to find patient or appointment in computer. Once fathers appointment found, staff was confused about the insurance provider information. The insurance question was resolved. Next, father was expecting a procedure and was told only a review of MRI results would take place by the Nurse Practitioner. Once my father was with the Nurse Practioner, he asked, "...why a review of the MRI results could not be completed over phone." The doctor was brought into his room and asked him why he was giving the staff grief. My father said "...I was only asking questions and understood the required visits my have changed..." Hopefully, the office improves their communication and is willing to answer questions in the future. At this time can not recommend this doctor or office.